Leading Sales and Marketing Solutions Company Recognized for Second Year in a Row by Stevie AwardsTEMPE, AZ, May 21, 2009 (MARKETWIRE via COMTEX) -- Direct Alliance (www.directalliance.com), a wholly owned subsidiary
of TeleTech Holdings, Inc. (NASDAQ: TTEC) and a leading outsourcing
provider of direct inside sales and marketing solutions, has been
named a finalist in three different categories for the 2009 American
Business Awards. The company and its leadership have been nominated
in the categories of Sales Team of the Year, Human Resources
Department of the Year, and Information Technology Executive of the
Year.
Commonly known as "The Stevies," the American Business Awards is the
only all-encompassing program honoring outstanding performance in
business across the United States. More than 2,600 entries from
companies of all sizes and in virtually every industry were submitted
for consideration in more than 40 categories. This is the second time
in as many years that Direct Alliance has been a finalist for a
Stevie Award. Judi Hand, president of Direct Alliance, was nominated
in 2008 for best executive in a service business. The seventh
annual awards ceremony will be held on Monday, June 22 in New York
City.
"We are honored to be nominated for these prestigious awards," said
Hand. "We are proud of the results we deliver for our clients through
our dynamic sales and support infrastructure, our global technology,
and our sales performance management best practices. This recognition
highlights our commitment to our clients' success."
Direct Alliance has more than fifteen years of direct sales and
marketing experience providing streamlined selling solutions to help
clients identify and maximize revenue generation using inbound,
outbound, account management and
acquisition selling strategies.
"Despite very tough economic conditions, many organizations and
individuals continue to perform well," said Michael Gallagher, founder
and president of The Stevie Awards. "The results of the 2009 ABAs
thus far are a testament to the resilience, creativity, and hard work
of American organizations, executives, and workers."
About TeleTech
TeleTech is one of the largest and most geographically diverse global
providers of business process outsourcing solutions. We have a
27-year history of designing, implementing, and managing critical
business processes for Global 1000 companies to help them improve
their customers' experience, expand their strategic capabilities, and
increase their operating efficiencies. By delivering a high-quality
customer experience through the effective integration of
customer-facing front-office processes with internal back-office
processes, we enable our clients to better serve, grow, and retain
their customer base. We use Six Sigma-based quality methods
continually to design, implement, and enhance the business processes
we deliver to our clients and we also apply this methodology to our
own internal operations. We have developed deep domain expertise and
support more than 250 business process outsourcing programs serving
approximately 100 global clients in the automotive, communications
and media, financial services, government, healthcare, retail,
technology and travel and leisure industries. Our integrated global
solutions are provided by approximately 52,000 employees utilizing
37,800 workstations across 80 delivery centers in 17 countries. For
additional information, visit www.teletech.com.
About Direct Alliance
Direct Alliance offers sales and marketing outsourcing solutions for
its clients across a variety of industries including servers and
hardware, retail, healthcare, software, electronics, and financial
services. Utilizing state-of-the-art technology and best practices,
Direct Alliance provides integrated solutions such as inside sales,
direct marketing and analytics, ecommerce, and order management.
These solutions enable highly-recognized brands to extend their
market coverage in small, mid-size, and enterprise segments while
accelerating sales with some of the best revenue-to-expense ratios in
the business process outsourcing (BPO) industry. Founded in 1993,
Direct Alliance employs more than 900 people in its Tempe, Arizona
headquarters and is a wholly-owned subsidiary of TeleTech Holdings,
Inc. (NASDAQ: TTEC), a top 100 global outsourcing provider recognized
by the International Association of Outsourcing Professionals (IAOP).
For additional information, visit www.DirectAlliance.com or call
800.656.5827.
About The Stevie Awards
Stevie Awards are conferred in four programs: The American Business
Awards, The International Business Awards, The Stevie Awards for Women
in Business, and the Stevie Awards for Sales & Customer Service.
Honoring companies of all types and sizes and the people behind them,
the Stevies recognize outstanding performances in the workplace
worldwide. Learn more about The Stevie Awards at
www.stevieawards.com. Sponsors of the third annual Stevie Awards for
Sales & Customer Service include John Hancock Mutual Funds, Sales
Partnerships, and ValueSelling Associates.
Investor Contact:
Karen Breen
Investor Relations
303-397-8592
Media Contact:
Bob Livingston
Media Relations
303-397-8958
SOURCE: TeleTech
