Company Employees Participate in Record Numbers Three Years in a Row; TeleTech Matches Employee Donations With a Corporate Sponsorship
ENGLEWOOD, CO, Sep 30, 2008 (MARKET WIRE via COMTEX News Network) -- TeleTech Holdings, Inc. (NASDAQ: TTEC), one of the largest and most
geographically diverse global providers of business process
outsourcing (BPO) solutions, today announced its premier sponsorship
of the Susan G. Komen Denver Race for the Cure(R). For three years in
a row, contributions from TeleTech and its employees earned it
recognition as the number one organization for donations. More than
300 TeleTech team members are expected to participate in Sunday's
race.
TeleTech is one of just five local premier sponsors. The premier
sponsorship comes as a response to TeleTech employees, who have more
than doubled the number of team registrants since 2006. In addition to
the corporate sponsorship, TeleTech employees have raised more than
$50,000 so far this year, including race registration fees.
"We are very proud of our employees and thrilled to support their
passion and collaborative efforts for such an important cause," said
Kenneth Tuchman, TeleTech chairman and chief executive officer.
The TeleTech community action team, in conjunction with the TeleTech
Foundation, has invented ingenious ways to raise money for the Denver
Metropolitan Affiliate of Susan G. Komen for the Cure beyond
encouraging employees to register for the Komen Denver Race for the
Cure. Notable fundraisers include:
- Selling pink TeleTech for the Cure rubber bracelets at TeleTech global
headquarters in Denver
- Selling casual days to employees
- Selling a week of casual days during Pink Week, the five business days
preceding the Denver race
- Staffing a Donation Station that allows TeleTech employees to donate
the value of unused vacation days to the Denver Metropolitan Affiliate
- Offering pink food in the company cafeteria during Pink Week in
exchange for donations
These fundraisers, in addition to the company's sponsorship, are
expected to boost TeleTech's total donation to more than $100,000.
About TeleTech
TeleTech is one of the largest and most geographically diverse global
providers of business process outsourcing solutions. We have a
26-year history of designing, implementing, and managing critical
business processes for Global 1000 companies to help them improve
their customers' experience, expand their strategic capabilities, and
increase their operating efficiencies. By delivering a high-quality
customer experience through the effective integration of
customer-facing front-office processes with internal back-office
processes, we enable our clients to better serve, grow, and retain
their customer base. We use Six Sigma-based quality methods
continually to design, implement, and enhance the business processes
we deliver to our clients and we also apply this methodology to our
own internal operations. We have developed deep domain expertise and
support approximately 250 business process outsourcing programs
serving 100 global clients in the automotive, communications and
media, financial services, government, healthcare, retail, technology
and travel and leisure industries. Our integrated global solutions
are provided by more than 50,000 employees utilizing 39,000
workstations across 89 delivery centers in 17 countries.
About the Denver Metropolitan Affiliate of Susan G. Komen for the
Cure: The Denver Affiliate of Susan G. Komen for the Cure -- along
with those who generously support us with their talent, time and
resources -- is working to better the lives of those facing breast
cancer in the community. Since 1993, through events like the Komen
Denver Race for the Cure and A Pink Tie Affair(TM), we have invested
$20 million in local breast health and breast cancer awareness
projects in 12 counties. Up to 75 percent of net proceeds generated
by the Komen Denver Affiliate stay in the 12-county service area.
This year, the Affiliate is funding 32 grants in its 12-county
service area, totaling $2.9 million and invested nearly $1 million
into breast cancer research. The Affiliate has also contributed
nearly $8 million to scientific research through Komen National and
its Susan G. Komen for the Cure(R) Grants Program over the past 15
years. For more information, visit komendenver.org or call
303-744-2088.
About Susan G. Komen for the Cure: Nancy G. Brinker promised her
dying sister, Susan G. Komen, she would do everything in her power to
end breast cancer forever. In 1982, the promise became Susan G.
Komen for the Cure and launched the global breast cancer movement.
Today, Komen for the Cure is the world's largest grassroots network
of breast cancer survivors and activists fighting to save lives,
empower people, ensure quality care for all and energize science to
find the cures. Thanks to events like the Komen Race for the Cure(R),
we have invested nearly $1 billion to fulfill our promise, becoming
the largest source of nonprofit funds dedicated to the fight against
breast cancer in the world. For more information about Susan G.
Komen for the Cure, breast health or breast cancer, visit
www.komen.org or call 1-877 GO KOMEN.
For more information about breast health or breast cancer, visit the
Foundation's web site at www.komen.org or call the Foundation's Toll
Free Breast Care Helpline at 1.800 I'M AWARE (1.800.462.9273).
FORWARD-LOOKING STATEMENTS
This press release may contain certain forward-looking statements
that involve risks and uncertainties. The projections and statements
contained in these forward-looking statements involve known and
unknown risks, uncertainties and other factors that may cause our
actual results, performance, or achievements to be materially
different from any future results, performance, or achievements
expressed or implied by the forward-looking statements. All
statements not based on historical fact are forward-looking
statements that involve substantial risks and uncertainties. In
accordance with the Private Securities Litigation Reform Act of 1995,
following are important factors that could cause our actual results
to differ materially from those expressed or implied by such
forward-looking statements, including but not limited to the
following: our belief that we are continuing to see strong demand for
our services and that sales cycles are shortening; the ability to
close and ramp new business opportunities that are currently being
pursued or that are in the final stages with existing and/or
potential clients in order to achieve our Business Outlook; estimated
revenue from new, renewed, and expanded client business as volumes
may not materialize as forecasted or be sufficient to achieve our
Business Outlook; the possibility of lower revenue or price pressure
from our clients experiencing a business downturn or merger in their
business; greater than anticipated competition in the BPO and
customer management market, causing adverse pricing and more
stringent contractual terms; risks associated with losing or not
renewing client relationships, particularly large client agreements,
or early termination of a client agreement; the risk of losing
clients due to consolidation in the industries we serve; consumers'
concerns or adverse publicity regarding our clients' products; our
ability to execute our growth plans, including sales of new services;
our ability to achieve our year-end 2007 and 2008 financial goals,
including those set forth in our Business Outlook; risks associated
with attracting and retaining cost-effective labor at our delivery
centers; the possibility of additional asset impairments and
restructuring charges; risks associated with changes in foreign
currency exchange rates; our ability to find cost effective delivery
locations, obtain favorable lease terms, and build or retrofit
facilities in a timely and economic manner; risks associated with
business interruption due to weather, pandemic or terrorist-related
events; economic or political changes affecting the countries in
which we operate; achieving continued profit improvement in our
International BPO operations; changes in accounting policies and
practices promulgated by standard setting bodies; and new legislation
or government regulation that impacts the BPO and customer management
industry.
Please refer to the Company's filings with the Securities and
Exchange Commission, including the Company's Quarterly Report on Form
10-Q for the quarter ended June 30, 2007, the Registration Statement
on Form S-3 filed on March 19, 2007 and the Annual Report on Form
10-K for the year ended December 31, 2006, for a detailed discussion
of factors discussed above and other important factors that may
impact the Company's business, results of operations, financial
condition, and cash flows. The Company assumes no obligation to
update its forward-looking statements to reflect actual results or
changes in factors affecting such forward-looking statements.
Media Contacts:
Dana Brandorff
Komen Denver Race for the Cure
303.797.6890
KC Higgins
TeleTech Holdings
303.434.8163