TeleTech Sponsors Komen Denver Race for the Cure(R)

Company Employees Participate in Record Numbers Three Years in a Row; TeleTech Matches Employee Donations With a Corporate Sponsorship

ENGLEWOOD, CO, Sep 30, 2008 (MARKET WIRE via COMTEX News Network) -- TeleTech Holdings, Inc. (NASDAQ: TTEC), one of the largest and most geographically diverse global providers of business process outsourcing (BPO) solutions, today announced its premier sponsorship of the Susan G. Komen Denver Race for the Cure(R). For three years in a row, contributions from TeleTech and its employees earned it recognition as the number one organization for donations. More than 300 TeleTech team members are expected to participate in Sunday's race.

TeleTech is one of just five local premier sponsors. The premier sponsorship comes as a response to TeleTech employees, who have more than doubled the number of team registrants since 2006. In addition to the corporate sponsorship, TeleTech employees have raised more than $50,000 so far this year, including race registration fees.

"We are very proud of our employees and thrilled to support their passion and collaborative efforts for such an important cause," said Kenneth Tuchman, TeleTech chairman and chief executive officer.

The TeleTech community action team, in conjunction with the TeleTech Foundation, has invented ingenious ways to raise money for the Denver Metropolitan Affiliate of Susan G. Komen for the Cure beyond encouraging employees to register for the Komen Denver Race for the Cure. Notable fundraisers include:

  • Selling pink TeleTech for the Cure rubber bracelets at TeleTech global headquarters in Denver
  • Selling casual days to employees
  • Selling a week of casual days during Pink Week, the five business days preceding the Denver race
  • Staffing a Donation Station that allows TeleTech employees to donate the value of unused vacation days to the Denver Metropolitan Affiliate
  • Offering pink food in the company cafeteria during Pink Week in exchange for donations

These fundraisers, in addition to the company's sponsorship, are expected to boost TeleTech's total donation to more than $100,000.

About TeleTech

TeleTech is one of the largest and most geographically diverse global providers of business process outsourcing solutions. We have a 26-year history of designing, implementing, and managing critical business processes for Global 1000 companies to help them improve their customers' experience, expand their strategic capabilities, and increase their operating efficiencies. By delivering a high-quality customer experience through the effective integration of customer-facing front-office processes with internal back-office processes, we enable our clients to better serve, grow, and retain their customer base. We use Six Sigma-based quality methods continually to design, implement, and enhance the business processes we deliver to our clients and we also apply this methodology to our own internal operations. We have developed deep domain expertise and support approximately 250 business process outsourcing programs serving 100 global clients in the automotive, communications and media, financial services, government, healthcare, retail, technology and travel and leisure industries. Our integrated global solutions are provided by more than 50,000 employees utilizing 39,000 workstations across 89 delivery centers in 17 countries.

About the Denver Metropolitan Affiliate of Susan G. Komen for the Cure: The Denver Affiliate of Susan G. Komen for the Cure -- along with those who generously support us with their talent, time and resources -- is working to better the lives of those facing breast cancer in the community. Since 1993, through events like the Komen Denver Race for the Cure and A Pink Tie Affair(TM), we have invested $20 million in local breast health and breast cancer awareness projects in 12 counties. Up to 75 percent of net proceeds generated by the Komen Denver Affiliate stay in the 12-county service area. This year, the Affiliate is funding 32 grants in its 12-county service area, totaling $2.9 million and invested nearly $1 million into breast cancer research. The Affiliate has also contributed nearly $8 million to scientific research through Komen National and its Susan G. Komen for the Cure(R) Grants Program over the past 15 years. For more information, visit komendenver.org or call 303-744-2088.

About Susan G. Komen for the Cure: Nancy G. Brinker promised her dying sister, Susan G. Komen, she would do everything in her power to end breast cancer forever. In 1982, the promise became Susan G. Komen for the Cure and launched the global breast cancer movement. Today, Komen for the Cure is the world's largest grassroots network of breast cancer survivors and activists fighting to save lives, empower people, ensure quality care for all and energize science to find the cures. Thanks to events like the Komen Race for the Cure(R), we have invested nearly $1 billion to fulfill our promise, becoming the largest source of nonprofit funds dedicated to the fight against breast cancer in the world. For more information about Susan G. Komen for the Cure, breast health or breast cancer, visit www.komen.org or call 1-877 GO KOMEN.

For more information about breast health or breast cancer, visit the Foundation's web site at www.komen.org or call the Foundation's Toll Free Breast Care Helpline at 1.800 I'M AWARE (1.800.462.9273).

FORWARD-LOOKING STATEMENTS

This press release may contain certain forward-looking statements that involve risks and uncertainties. The projections and statements contained in these forward-looking statements involve known and unknown risks, uncertainties and other factors that may cause our actual results, performance, or achievements to be materially different from any future results, performance, or achievements expressed or implied by the forward-looking statements. All statements not based on historical fact are forward-looking statements that involve substantial risks and uncertainties. In accordance with the Private Securities Litigation Reform Act of 1995, following are important factors that could cause our actual results to differ materially from those expressed or implied by such forward-looking statements, including but not limited to the following: our belief that we are continuing to see strong demand for our services and that sales cycles are shortening; the ability to close and ramp new business opportunities that are currently being pursued or that are in the final stages with existing and/or potential clients in order to achieve our Business Outlook; estimated revenue from new, renewed, and expanded client business as volumes may not materialize as forecasted or be sufficient to achieve our Business Outlook; the possibility of lower revenue or price pressure from our clients experiencing a business downturn or merger in their business; greater than anticipated competition in the BPO and customer management market, causing adverse pricing and more stringent contractual terms; risks associated with losing or not renewing client relationships, particularly large client agreements, or early termination of a client agreement; the risk of losing clients due to consolidation in the industries we serve; consumers' concerns or adverse publicity regarding our clients' products; our ability to execute our growth plans, including sales of new services; our ability to achieve our year-end 2007 and 2008 financial goals, including those set forth in our Business Outlook; risks associated with attracting and retaining cost-effective labor at our delivery centers; the possibility of additional asset impairments and restructuring charges; risks associated with changes in foreign currency exchange rates; our ability to find cost effective delivery locations, obtain favorable lease terms, and build or retrofit facilities in a timely and economic manner; risks associated with business interruption due to weather, pandemic or terrorist-related events; economic or political changes affecting the countries in which we operate; achieving continued profit improvement in our International BPO operations; changes in accounting policies and practices promulgated by standard setting bodies; and new legislation or government regulation that impacts the BPO and customer management industry.

Please refer to the Company's filings with the Securities and Exchange Commission, including the Company's Quarterly Report on Form 10-Q for the quarter ended June 30, 2007, the Registration Statement on Form S-3 filed on March 19, 2007 and the Annual Report on Form 10-K for the year ended December 31, 2006, for a detailed discussion of factors discussed above and other important factors that may impact the Company's business, results of operations, financial condition, and cash flows. The Company assumes no obligation to update its forward-looking statements to reflect actual results or changes in factors affecting such forward-looking statements.

Media Contacts:
Dana Brandorff
Komen Denver Race for the Cure
303.797.6890

KC Higgins
TeleTech Holdings
303.434.8163