Company Recognized for Outstanding Performance in Computer Hardware Sales and Coaching
TEMPE, AZ, Dec 18, 2007 (MARKET WIRE via COMTEX News Network) -- Direct Alliance, a wholly owned subsidiary of TeleTech Holdings,
Inc. (NASDAQ: TTEC) and a leading business process outsourcing
provider of inside sales and marketing solutions, today announced
that it has been recognized for outstanding sales achievements at the
second annual Selling Power Sales Excellence Awards.
Direct Alliance was presented with two Stevie(R) Awards, the Best Run
Computer Hardware Sales Organization of the Year -- for the second
year in a row -- and Best Sales Coaching Program of the Year. The
company was also a finalist for the Best Sales Incentive Program of
the Year award.
The awards were jointly presented by Selling Power magazine and The
Stevie Awards, which have been hailed as "the business world's own
Oscars." Winners were recently announced during a gala banquet at
Caesars Palace in Las Vegas.
Direct Alliance attributes its success as the best-run sales
organization for two years in a row to the strategic integration of
their analytics, electronic direct marketing, and inside sales
capabilities. Deploying a management program to deepen accounts,
using Web chat to integrate sales channels, and driving proactive
initiatives to retain accounts all boosted sales performance across
different client programs.
Direct Alliance's success as the best sales coaching program was
based on a new lead generation initiative that helped sales employees
achieve weekly goals faster. Additional benefits included a coaching
time decrease from an average of 4.5 months to just two months, while
lead volume continued to improve.
"We have much to celebrate with this back-to-back win," said Judi
Hand, president and general manager of Direct Alliance. "I am very
grateful to all of our employees and clients whose hard work and
support has led to this exciting recognition for us, and we look
forward to continuing our efforts in 2008."
More than 400 entries from companies of all sizes and in virtually
every industry were submitted for consideration in more than 40
categories this year. Finalists were chosen by more than 35 judges
and business professionals worldwide during preliminary judging.
About Direct Alliance
Direct Alliance offers sales and marketing outsourcing solutions for
its clients across a variety of industries including servers and
hardware, retail, healthcare, software, electronics, and financial
services. Utilizing state-of-the art technology and best practices,
Direct Alliance provides integrated solutions such as inside sales,
direct marketing and analytics, ecommerce, and order management,
including one of its proprietary products, Verifraud(TM), a leading
fraud management solution. These solutions enable highly recognized
brands to extend their market coverage in small, mid-size, and
enterprise segments while accelerating sales with some of the best
revenue-to-expense ratios in the business process outsourcing (BPO)
industry. Founded in 1993, Direct Alliance employs more than 900
people in its Tempe, Arizona headquarters and is a wholly owned
subsidiary of TeleTech Holdings, Inc. (NASDAQ: TTEC), a top 100
global outsourcing provider recognized by the International
Association of Outsourcing Professionals (IAOP). For additional
information, visit www.DirectAlliance.com or call 800.656.5827.
About The Stevie(R) Awards
Stevie Awards are conferred in four programs: The American Business
Awards, The International Business Awards, and The Stevie Awards for
Women in Business presented by Infiniti, and the Selling Power Sales
Excellence Awards. Honoring companies of all types and sizes and the
people behind them, the Stevies recognize outstanding performances in
the workplace worldwide. Learn more about The Stevie Awards at
www.stevieawards.com.
About Selling Power
Selling Power is the world's leading sales management magazine with
more than 145,000 subscribers in 67 countries. Learn more at
www.sellingpower.com. Sponsors of the 2007 Selling Power Sales
Excellence Awards include Employee Continuum, Heartland Payment
Systems, Kaiser Companies, Richardson, and Salesgenie.com.
Investor Contacts:
Karen Breen
Investor Relations
303-397-8592
Jennifer Martin
Investor Relations
303-397-8634
Media Contact:
KC Higgins
Media Relations
303-434-8163
