SAN DIEGO, March 16 /PRNewswire-FirstCall/ -- Daniel Powell has been named
president of Newgen Results Corporation (Newgen), a wholly-owned subsidiary of
TeleTech Holdings, Inc. (Nasdaq: TTEC). "We are thrilled to have Dan on board
at Newgen," said Ken Tuchman, chairman and CEO of TeleTech Holdings. "His
extensive background in the technology, customer relationship management and
printing industries will be a great asset to Newgen as the company continues
to grow and develop new innovations for clients," added Tuchman.
Powell comes to Newgen from OCE North America, where he served as senior
vice president responsible for US sales. He has also held a number of other
senior executive positions, including, corporate vice president, Toshiba
Information Systems where he served as the general manager of its Relationship
Business Unit and as a senior vice president, general manager for Xerox
Corporation, where he was responsible for all field operations throughout the
western half of the US.
"Dan's leadership and technology expertise will be a key part of Newgen's
growth and continued success in providing our customers with the best tools
and technology in the industry. We are proud to welcome him to the Newgen
family," added Tuchman.
A native of Southern California, Powell received a bachelor's degree in
economics from the University of California Irvine.
ABOUT NEWGEN
Newgen, a wholly owned subsidiary of TeleTech Holdings, Inc., is a leading
provider of targeted customer loyalty solutions and B2B enterprise channel
management services. Newgen combines marketing, customer retention and an
in-depth knowledge of dealership fixed operations to deliver highly targeted
and customized solutions to automotive dealers and manufacturers. Newgen
houses vehicle data for 150 million consumers, sends out over 50 million
letters and places 50 million telephone calls annually on behalf of over
4,000 dealerships nationwide. Newgen also maintains relationships with
leading automotive manufacturers and dealer groups, including Audi, BMW, Ford,
General Motors, Hyundai, Infiniti, Jaguar, Kia, Mitsubishi, Nissan, Land
Rover, Volkswagen, and Volvo.
For more information, call 800-7NEWGEN or visit www.newgen.com.
TELETECH PROFILE
TeleTech is a leading global business process outsourcing (BPO) company
that provides a full range of front-to-back office outsourced solutions
including customer management, transaction-based processing, and database
marketing services. TeleTech's comprehensive solutions include fully managed,
OnDemand services including infrastructure, software, and business
intelligence. TeleTech's ability to deliver innovative solutions globally
over a centralized and standardized delivery platform ensures a high quality,
consistent customer experience enabling clients to increase revenue, improve
profitability, and develop stronger customer relationships. TeleTech is a
valued partner for clients that include Global 1000 businesses and
governments. Nearly 60 percent of TeleTech's revenue is generated
internationally with services offered in 150 languages from nearly every
continent on the globe. For additional information, visit www.TeleTech.com.
FORWARD LOOKING STATEMENTS
This report contains certain forward-looking statements relating to future
results. The Private Securities Litigation Reform Act of 1995 provides a safe
harbor for forward-looking statements. These forward-looking statements are
subject to risks and uncertainties that may cause TeleTech's and its
subsidiaries' actual results to differ materially from those expressed or
implied by such forward-looking statements, including but not limited to the
following: the Company's belief that it's continuing to see strong demand for
its services; estimated revenue from new, renewed and expanded client
business; the belief that the prospects for new business remain strong;
achieving the Company's expected profit improvement in its International
operations; the ability to close and ramp new business opportunities that are
currently being pursued with existing clients and potential clients; the
ability for the Company to execute its growth plans, including sales of new
products (such as TeleTech On Demand(TM) and TeleTech In Culture(TM)); to
increase profitability via the globalization of its North American best
operating practices; to achieve its year-end 2006 and 2007 financial goals and
targeted cost reductions; the possibility of the Company's Database Marketing
and Consulting segment not increasing revenue, lowering costs, or returning to
historic levels of profitability; the possibility of lower revenue or price
pressure from the Company's clients experiencing a downturn or merger in their
business; greater than anticipated competition in the BPO and customer
management market, causing adverse pricing and more stringent contractual
terms; risks associated with losing or not renewing client relationships,
particularly large client agreements, or early termination of a client
agreement; the risk of losing clients due to consolidation in the industries
we serve; consumers' concerns or adverse publicity regarding the products of
the Company's clients; higher than anticipated start-up costs or lead times
associated with new ventures or business in new markets; execution risks
associated with performance-based pricing metrics in certain client
agreements; the Company's ability to find cost effective locations, obtain
favorable lease terms, and build or retrofit facilities in a timely and
economic manner; risks associated with business interruption due to weather or
terrorist-related events; risks associated with attracting and retaining
cost-effective labor at the Company's customer management centers; the
possibility of additional asset impairments and restructuring charges; risks
associated with changes in foreign currency exchange rates; economic or
political changes affecting the countries in which the Company operates;
changes in accounting policies and practices promulgated by standard setting
bodies; and, new legislation or government regulation that impacts the BPO and
customer management industry.
Readers should review the Company's filings with the Securities and
Exchange Commission, including the Company's Annual Report on Form 10-K for
the year ended December 31, 2005, and other more recent SEC filings, for a
detailed discussion of factors discussed above and other important factors
that may impact the Company's business, results of operations, financial
condition, and cash flows. The Company assumes no obligation to update its
forward-looking statements to reflect actual results or changes in factors
affecting such forward-looking statements.
CONTACT:
Karen Breen
+1-303-397-8592
Dan Campbell
+1-303-397-8634
Both Investor Relations of TeleTech Holdings, Inc.
Media/Dealers
Aimee
Cebulski of Ad Ease or TeleTech Holdings, Inc.
+1-619-461-8942
cell +1-619-549-4810
aimee@adeaseonline.com
