O'Malley to Lead Expansion in Major Vertical Markets
DENVER, Aug. 11 /PRNewswire-FirstCall/ -- TeleTech Holdings, Inc.
(Nasdaq: TTEC), a leading global provider of customer management and business
process outsourcing solutions, today announced the addition of Patrick L.
O'Malley as president and general manager of its commercial and government
business units including vertical markets in technology, transportation,
travel and leisure, retail, and state and federal government.
O'Malley has developed and marketed outsourcing and service solutions at
Sprint, AT&T, and IBM, coming from Sprint Business, where he served as
president of the business-to-business services unit. Prior to Sprint,
O'Malley helped establish the professional services division within AT&T,
securing major sources of revenue for AT&T Solutions. Before his position
with AT&T, he developed outsourcing agreements for IBM that eventually evolved
into IBM's global services division and led marketing, operations, and sales
for IBM in Canada.
"Patrick's extensive background in directing complex business services is
strategic to our ongoing efforts to broaden our service offerings," said
Kenneth Tuchman, TeleTech's chairman and chief executive officer. "He joins
our management team of seasoned executives, who collectively have worked for
some of the largest and most successful companies in the world. This strong
industry expertise positions TeleTech in a leadership role for customer
management services both in the United States and internationally."
ABOUT TELETECH
TeleTech Holdings, Inc. (Nasdaq: TTEC), a leading global provider of
customer management and business process outsourcing solutions, strengthens
customer relationships for its clients by providing a combination of
technologies, processes, and professional services. Headquartered in Denver,
Colo., TeleTech's worldwide capabilities are supported by more than
33,000 professionals in North America, Latin America, Asia-Pacific, and
Europe. For additional information about TeleTech Holdings, Inc., visit
www.teletech.com.
SOURCE TeleTech Holdings, Inc.
-0- 08/11/2004
/CONTACT: investor relations, Karen Breen, +1-303-397-8592, or Dan
Campbell, +1-303-397-8634, or media relations, Julie Lucas, +1-303-397-8555,
all of TeleTech Holdings, Inc./
/Photo: NewsCom: http://www.newscom.com/cgi-bin/prnh/20010130/TELETECHLOGO
PRN Photo Desk, photodesk@prnewswire.com /
/Web site: http://www.teletech.com /
(TTEC)
CO: TeleTech Holdings, Inc.
ST: Colorado
IN: CPR
SU: PER
AC-MV
-- LAW020 --
6054 08/11/2004 09:15 EDT http://www.prnewswire.com
