DENVER, Oct. 21 /PRNewswire-FirstCall/ -- TeleTech Holdings, Inc.
(Nasdaq: TTEC), a global provider of customer solutions, today announced it
was selected as one of the top 100 fastest-growing technology companies in the
world in Business 2.0's annual B2 100 survey. TeleTech was also recognized as
one of the top 50 fastest-growing technology companies in Colorado by Deloitte
& Touche LLP.
Business 2.0 is a monthly magazine dedicated to business, technology and
innovation. The B2 100, published in Business 2.0's October 2003 issue, is
drawn from 2,000 publicly traded companies in industries ranging from
electronics and telecommunications to biotech, services and retail. Companies
were ranked using a combination of four financial criteria: growth in revenue,
profit, and operating cash flow during the past three years, and the 12-month
stock return.
Deloitte & Touche, one of the nation's leading professional services
firms, recently announced its Colorado Technology Fast 50 winners. The
Technology Fast 50 is a listing of the 50 fastest-growing technology companies
in a given geographic area based on the percentage of revenue growth from 1998
to 2002. TeleTech was among the 2003 Colorado Technology Fast 50 winners for
the fourth straight year, further demonstrating its leadership in creating
technology solutions that improve the customer experience.
"TeleTech's global enterprise, which encompasses a world-class technology
infrastructure and quality-focused methodologies, combined with our
exceptional management team and customer service professionals, enables
TeleTech to deliver results-oriented solutions for our clients around the
globe," said Kenneth Tuchman, TeleTech's chairman and chief executive officer.
ABOUT TELETECH
TeleTech partners with clients to develop and execute relevant solutions
that enable them to build and grow profitable relationships with their
customers. TeleTech has built a global capability supported by 52 customer
interaction environments that employ more than 27,000 professionals spanning
North America, Latin America, Asia-Pacific and Europe. For additional
information, visit www.teletech.com .
FORWARD LOOKING STATEMENTS
All statements not based on historical fact are forward-looking statements
that involve substantial risks and uncertainties. In accordance with the
Private Securities Litigation Reform Act of 1995, following are important
factors that could cause TeleTech's and its subsidiaries' actual results to
differ materially from those expressed or implied by such forward-looking
statements, including: economic or political changes affecting the countries
in which the company operates; greater than anticipated competition in the
customer care market, causing increased price competition or loss of clients;
the reliance on a few major clients; the risks associated with losing one or
more significant client relationships; the renewal of client or vendor
relationships on favorable terms; the risks associated with client
concentration; the ability to transition work from higher cost centers to
lower cost markets; the company's ability to develop and successfully manage
new technology or Database Marketing and Consulting sales; the company's
ability to collect monies owed from clients per contract terms and conditions
in a timely manner; higher than anticipated start-up costs associated with new
business opportunities and ventures; the company's ability to find cost
effective locations, obtain favorable lease terms and build or retrofit
facilities in a timely and economic manner; lower than anticipated customer
management center capacity utilization; consumers' concerns or adverse
publicity regarding the products of the company's clients; the company's
ability to close new business in 2003 and fill excess capacity; execution
risks associated with achieving the targeted $40 million in annualized cost
savings; the possibility of additional asset impairments and restructuring
charges; the ability to successfully execute an intercreditor agreement
related to the company's recently amended debt agreements; the ultimate
liability associated with the amount of past sales or use tax obligations for
its Database Marketing and Consulting and North American Outsourcing segments;
changes in workers' compensation and general liability premiums; increases in
healthcare costs; risks associated with changes in foreign currency exchange
rates; changes in accounting policies and practices pronounced by standard
setting bodies; and, new legislation or government regulation that impacts the
customer care industry. Readers should review the company's Form 10-K for the
year ended December 31, 2002, Forms 10-Q for the first and second quarters of
2003 and other documents filed with the Securities and Exchange Commission,
which describe in greater detail these and other important factors that may
impact the company's business, results of operations, financial condition and
cash flows. The company assumes no obligation to update its forward-looking
statements to reflect actual results or changes in factors affecting such
forward-looking statements.
SOURCE TeleTech Holdings, Inc.
