DENVER, May 21, 2002 /PRNewswire-FirstCall via COMTEX/ -- TeleTech Holdings,
Inc. (Nasdaq: TTEC), a leading global provider of customer management solutions,
today announced that Frank Auer has been named Chief Information Officer.
Mr. Auer, age 53, comes to TeleTech from Galileo International, a leading
provider of travel related services to over 100 countries. As Vice President of
Systems and Operations, Mr. Auer was responsible for global operations and
service delivery, including technology hosting services, infrastructure
solutions, customer service centers, and data center operations.
While at Galileo, Mr. Auer was also instrumental in the design, launch, and
ongoing oversight of Galileo's centralized reservation architecture for
operations in more than 100 countries. Prior to Galileo, Mr. Auer held numerous
technology and management positions in the software, banking, and airline
industries.
TeleTech's Chairman and Chief Executive Officer, Kenneth Tuchman, said, "We are
excited to welcome Frank to the TeleTech team. Frank has over twenty years of
information technology experience, and we believe his expertise in centralized
technology architectures will greatly augment TeleTech's efforts to consolidate
its technology delivery platform."
Mr. Auer commented, "TeleTech is a dynamic company, led by a dedicated and
talented team of customer management professionals. I am excited to join the
company at this point in its history and look forward to leveraging my
background to further enhance and build on TeleTech's legacy of success."
TELETECH PROFILE
For twenty years, TeleTech has managed the customer experience for some of the
world's largest enterprises. TeleTech's innovative customer care services help
companies acquire, serve, grow, and retain customers throughout the entire
relationship lifecycle. TeleTech offers solutions to a variety of industries
including financial services, transportation, communications, government,
healthcare, and travel. With a presence that spans North America, Asia-Pacific,
Europe, and Latin America, TeleTech provides comprehensive customer care
services to global organizations. Additional information on TeleTech can be
found at www.teletech.com .
SOURCE TeleTech Holdings, Inc.
| CONTACT: | Karen Breen, +1-303-397-8592, Karen.breen@teletech.com, or
Dan Campbell, +1-303-397-8634, Dan.campbell@teletech.com, Investor Relations,
both of TeleTech Holdings, Inc. |
