TeleTech Appoints Ruth C. Lipper to Board of Directors

DENVER, Jun 4, 2002 /PRNewswire-FirstCall via COMTEX/ -- TeleTech Holdings, Inc. (Nasdaq: TTEC), a leading global provider of customer management solutions, today announced the appointment of Ruth C. Lipper to its Board of Directors.

Ms. Lipper has spent more than 25 years working in various financial and philanthropic leadership roles. From 1987 to 2000, Ms. Lipper was Senior Vice President and Treasurer for Lipper Analytical Services, Inc. Founded in 1973, Lipper Analytical Services was analyzing nearly 40,000 mutual funds through offices in the United States, London, and Hong Kong at the time of its sale to Reuters Group PLC in 1998. Ms. Lipper is currently a volunteer chairperson for the Lipper Family Foundation.

TeleTech's Chief Executive Officer, Kenneth Tuchman, said, "We welcome Ruth to our Board of Directors and believe her strong background in business and corporate finance will be invaluable as TeleTech continues to capitalize on the significant global opportunities in the customer management industry."

Ms. Lipper said, "TeleTech is a young company at an exciting stage of its growth. TeleTech has demonstrated its expertise in providing customized solutions to large, multinational companies, and I look forward to helping the company further build its global leadership position in this evolving industry."

Ms. Lipper becomes the seventh board member for TeleTech. She received her Bachelor of Arts from the University of Detroit and Master of Business Administration from Wayne State University.

TELETECH PROFILE

For twenty years, TeleTech has managed the customer experience for some of the world's largest enterprises. TeleTech's innovative customer care services help companies acquire, serve, grow, and retain customers throughout the entire relationship lifecycle. TeleTech offers solutions to a variety of industries including financial services, transportation, communications, government, healthcare, and travel. With a presence that spans North America, Asia-Pacific, Europe, and Latin America, TeleTech provides comprehensive customer care services to global organizations. Additional information on TeleTech can be found at www.teletech.com .

SOURCE TeleTech Holdings, Inc.

CONTACT: Karen Breen, +1-303-397-8592, karen.breen@teletech.com, or Dan Campbell, +1-303-397-8634, dan.campbell@teletech.com, both of TeleTech Holdings, Inc. Investor Relations