DENVER, Jan. 5 /PRNewswire/ -- TeleTech Holdings, Inc (Nasdaq: TTEC), one
of the leading global providers of customer management and B2B infrastructure
services, announced today that it is relocating its worldwide headquarters to
9197 S. Peoria St. -- the former headquarters of AT&T Broadband. TeleTech,
which began construction on a new headquarters building on Dry Creek Road in
Englewood, Colo., has increased its growth expectations and will need
additional space in 2001.
"The decision to move into the new facility is a clear reflection of the
success we've experienced this year in all aspects of our business," said
Scott Thompson, chief executive officer, TeleTech Holdings, Inc. "At TeleTech,
we place a great emphasis on our employees and wanted to ensure our employees
had enough workspace in a world class environment."
TeleTech is selling the property on Dry Creek Road, a facility with
roughly 130,000 square feet, and has bought the new headquarters building on
Peoria, which it will move into during the spring of 2001. The new facility
has several employee amenities that were very attractive to TeleTech, which
included:
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275,000 square feet
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24-hour exercise facility
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Catered cafeteria
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Starbucks coffee shop
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State-of-the-art executive briefing center/auditorium
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34 multi-purpose conference rooms
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Full audio-visual production studio
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Outdoor dining and casual meeting areas
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Covered parking
"The growth TeleTech is experiencing right now is truly remarkable, but
we're taking every step necessary to ensure it is smooth and continuous,"
added Thompson. "Our sole priority is to continue to act upon our strategic
initiatives of global expansion, vertical market solutions and insourced
customer relationship management offerings. Today's news is an example of how
we're keeping our eye on the ball."
TeleTech Profile
Founded in 1982, TeleTech is the leading provider of integrated customer
relationship management solutions (CRM) for global organizations predominantly
in the telecommunications, financial services, technology, government and
transportation industries. TeleTech has operations in eleven countries which
include Argentina, Australia, Brazil, Canada, China, Mexico, New Zealand,
Singapore, Spain, the U.K. and the U.S. TeleTech's eCRM capabilities,
including B2B electronic channel management and database management, help
companies inform, acquire, service, grow and retain their customers throughout
the entire relationship lifecycle through 45 customer interaction centers in
the Americas, Europe and Asia. Information regarding TeleTech Holdings can be
found on the Worldwide Web at http://www.teletech.com.
FORWARD-LOOKING STATEMENTS
All statements not based on historical fact are forward-looking statements
that involve substantial risks and uncertainties. In accordance with the
Private Securities Litigation Reform Act of 1995, following are important
factors that could cause TeleTech's actual results to differ materially from
those expressed or implied by such forward-looking statements: lower than
anticipated customer interaction center capacity utilization; the loss or
delay in implementation of a customer management program; TeleTech's ability
to build-out facilities in a timely and economic manner; greater than
anticipated competition from new entrants into the customer care market,
causing increased price competition or loss of clients; the loss of one or
more significant clients; higher than anticipated start-up costs associated
with new business opportunities and ventures such as enhansiv; TeleTech's
ability to predict future revenues and associated costs, as well as the
potential volume or profitability of any future technology or consulting
sales; TeleTech's agreements with clients may be canceled on relatively short
notice; and TeleTech's ability to generate a specific level of revenue is
dependent upon customer interest in and use of the Company's clients' products
and services. Readers are encouraged to review TeleTech's 1999 Annual Report
on Form 10-K, Quarterly Reports on Form 10-Q, for first, second and third
quarters 2000, and other publicly filed documents which describe other
important factors that may impact TeleTech's business, results of operations
and financial condition. TeleTech undertakes no obligation to update its
forward-looking statements after the date of this release.
SOURCE TeleTech Holdings, Inc.
CONTACT: media, Elizabeth Johnson, 303-813-4229, or
elizabethjonson@teletech.com, or investors, Erika Barnes, 720-947-6390, or
erikabarnes@teletech.com, both of TeleTech Holdings, Inc./
