DENVER, Nov. 16 /PRNewswire/ -- TeleTech Holdings, Inc. (Nasdaq:
TTEC),
one of the fastest-growing global providers of customer management and B2B
infrastructure services, today announced that it has won several industry
awards for its significant growth, as well as for its employee and community
leadership activities. The various awards signify TeleTech's success,
commitment to its thousands of employees and to the 44 global communities in
which it operates.
"We're thrilled to be honored as one of the industry's fastest growing
companies, but we are also dedicated to providing TeleTech employees with a
fulfilling work environment, as well as local support that enriches the
communities in which they live," said Scott Thompson, chief executive officer,
TeleTech Holdings, Inc. "All the accolades we've been awarded reflect the
dedication of our employees around the world. They truly deserve the
recognition TeleTech has received this year."
Among the awards that TeleTech has recently won are:
-- Deloitte & Touche - one of the "Fast 500" (fastest growing technology
companies in North America)
-- one of the "Fast 50" (fastest growing technology companies in
Colorado)
-- Denver Post - Colorado's Top 100 companies for:
-- Colorado's fastest growing public companies
-- Colorado's top performing public companies
-- Best Revenue Growth of Colorado Companies
-- Best One-year Return of Colorado Public Companies
-- Market Value
-- Hewitt Associates, Sydney Morning Herald, Australian Graduate School
of Management -- Top 10 Employer in Australia
-- Corporate Research Foundation -- Best Company to Work for in Australia
-- Expansion Magazine -- One of the 500 Most Important Companies in
Mexico
-- Missouri Full Employment Council -- Exceptional Employment Award for
Outstanding Commitment to Providing Training and Employment
Opportunities to our Community
-- West Virginia Job Service Employee Committee -- Employer of the year
2000
-- West Virginia division of Rehabilitation Services -- Outstanding
Employer
"Our presence in so many worldwide communities allows us to have a
positive impact around the globe," continued Thompson. "As we continue to
expand globally, our exceptional corporate culture follows us. Our worldwide
clients benefit from our excellence in every region -- and it's our employees
that have made this possible."
TELETECH PROFILE
Founded in 1982, TeleTech is the leading provider of integrated,
eCommerce-enabling customer relationship management solutions (eCRM) for
global organizations predominantly in the telecommunications, financial
services, technology, government and transportation industries. TeleTech has
operations in eleven countries which include Argentina, Australia, Brazil,
Canada, China, Mexico, New Zealand, Singapore, Spain, the U.K. and the U.S.
TeleTech's eCRM capabilities, including B2B electronic channel management and
database management, help companies inform, acquire, service, grow and retain
their customers throughout the entire relationship lifecycle. Its innovative
customer interaction platform, CyberCare, integrates the full spectrum of
voice and Internet communications, including custom e-mail response, "chat"
and extensive Web co-browsing capabilities. Through 44 customer interaction
centers in the Americas, Europe and Asia, TeleTech couples high-velocity
e-infrastructure service deployment with premier quality e-customer
relationship management to assure our clients unparalleled success in
acquiring, retaining and growing customer relationships. Information
regarding TeleTech Holdings can be found on the Worldwide Web at
http://www.teletech.com.
FORWARD LOOKING STATEMENTS
All statements not based on historical fact are forward-looking statements
that involve substantial risks and uncertainties. In accordance with the
Private Securities Litigation Reform Act of 1995, following are important
factors that could cause TeleTech's actual results to differ materially from
those expressed or implied by such forward-looking statements: lower than
anticipated customer interaction center capacity utilization; the loss or
delay in implementation of a customer management program; TeleTech's ability
to build-out facilities in a timely and economic manner; greater than
anticipated competition from new entrants into the customer care market,
causing increased price competition or loss of clients; the loss of one or
more significant clients; higher than anticipated start-up costs associated
with new business opportunities and ventures such as enhansiv; TeleTech's
ability to predict the potential volume or profitability of any future
technology or consulting sales; TeleTech's agreements with clients may be
canceled on relatively short notice; and TeleTech's ability to generate a
specific level of revenue is dependent upon customer interest in and use of
the Company's clients' products and services. Readers are encouraged to
review TeleTech's 1999 Annual Report on Form 10-K , Quarterly Reports on Form
10-Q, for first, second and third quarters 2000, and other publicly filed
documents which describe other important factors that may impact TeleTech's
business, results of operations and financial condition. TeleTech undertakes
no obligation to update its forward looking statements after the date of this
release.
SOURCE TeleTech Holdings, Inc.
Web site: http://www.teletech.com
Company News On-Call:
http://www.prnewswire.com/comp/107907.html
or fax, 800-758-5804, ext. 107907
CONTACT: Elizabeth Johnson, Media Relations, 303-813-4229,
elizabethjohnson@teletech.com, or Erika Barnes, Investor
Relations, 720-947-6390, erikabarnes@teletech.com, both of
TeleTech Holdings, Inc.
