enhansiv Appoints Salim Sunderji as Chief Financial Officer

IRVINE, Calif., Oct. 25 /PRNewswire/ -- enhansiv, a TeleTech subsidiary (Nasdaq: TTEC) and a global provider of remote-hosted eCRM solutions, today announced the appointment of Salim Sunderji to chief financial officer. As CFO, Sunderji will be responsible for all of enhansiv's financial activities including mergers and acquisitions, strategic financing, partnership and alliance development, pricing models, company budgeting and equity investment opportunities. Sunderji comes to enhansiv with more than 12 years of experience in the financial management of large services and technology outsourcing companies. Most recently, Sunderji was general manager of Presentation Technologies and vice president of the Digital and Applied Imaging division of Eastman Kodak. Prior to this most recent experience at Eastman Kodak, Sunderji also served as director of finance for the Consumer Digital Services division and sat on the board of directors of PictureVision. Sunderji also spent 11 years with IBM in various senior financial capacities including the management of pricing and the development of financial structures for large, complex outsourcing contracts for IBM Global Services. "We are extremely pleased to have Salim head the financial team," said Milos Djokovic, chief executive officer, enhansiv. "His demonstrated ability in finance related to high technology, product launches and customer interfacing make him an indispensable addition. Also, his worldwide experience meshes with enhansiv's global strategy in the eCRM marketplace." "I am very excited to be part of a such a promising start-up and to help build a financial team and structure from the ground up," said Sunderji. "enhansiv presents a unique opportunity in that it allows me to showcase key experience with global 1000 companies." Sunderji holds an MBA from Cornell and a degree in Chemistry. ENHANSIV PROFILE enhansiv was founded in 2000 with the vision of revolutionizing how businesses deploy customer relationship management solutions. enhansiv benefits companies by allowing them to have a centralized infrastructure for their eCRM functions offered via remote-hosted technology solutions. enhansiv is unique in the marketplace, offering businesses of all sizes a choice and providing clients with a holistic approach to meeting their strategic eCRM needs. enhansiv is leading the market in delivering businesses integrated, channel independent, hosted eCRM solutions across a wide variety of industries. Information regarding enhansiv can be found on the Worldwide Web at http://www.enhansiv.com. TELETECH PROFILE Founded in 1982, TeleTech is the leading provider of integrated, eCommerce-enabling customer relationship management solutions (eCRM) for global organizations predominantly in the telecommunications, financial services, technology, government and transportation industries. TeleTech has operations in ten countries which include Argentina, Australia, Brazil, Canada, Mexico, New Zealand, Singapore, Spain, the U.K. and the U.S. TeleTech's eCRM capabilities, including B2B electronic channel management and database management, help companies inform, acquire, service, grow and retain their customers throughout the entire relationship lifecycle. Its innovative customer interaction platform, CyberCare, integrates the full spectrum of voice and Internet communications, including custom e-mail response, "chat" and extensive Web co-browsing capabilities. Through 42 customer interaction centers in the Americas, Europe and Asia, TeleTech couples high-velocity e-infrastructure service deployment with premier quality e-customer relationship management to assure our clients unparalleled success in acquiring, retaining and growing customer relationships. Information regarding TeleTech Holdings can be found on the Worldwide Web at http://www.teletech.com. FORWARD LOOKING STATEMENTS All statements not based on historical fact are forward-looking statements that involve substantial risks and uncertainties. In accordance with the Private Securities Litigation Reform Act of 1995, following are important factors that could cause TeleTech's actual results to differ materially from those expressed or implied by such forward-looking statements: lower than anticipated customer interaction center capacity utilization; the loss or delay in implementation of a customer management program; TeleTech's ability to build-out facilities in a timely and economic manner; greater than anticipated competition from new entrants into the customer care market, causing increased price competition or loss of clients; the loss of one or more significant clients; higher than anticipated start-up costs associated with new business opportunities and ventures such as enhansiv; TeleTech's ability to predict the potential volume or profitability of any future technology or consulting sales; TeleTech's agreements with clients may be canceled on relatively short notice; and TeleTech's ability to generate a specific level of revenue is dependent upon customer interest in and use of the Company's clients' products and services. Readers are encouraged to review TeleTech's 1999 Annual Report on Form 10-K, Quarterly Reports on Form 10-Q, for first and second quarters 2000, and other publicly filed documents which describe other important factors that may impact TeleTech's business, results of operations and financial condition. TeleTech undertakes no obligation to update its forward looking statements after the date of this release. SOURCE TeleTech

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