Shirley Young was elected to the board of directors of TeleTech
in August 2002. Ms. Young is president of Shirley Young Associates,
LLC, a business advisory company, and serves as senior adviser to
General Motors-Asia Pacific. She is a member of the board of
governors of The Nature Conservancy and governor and founding
chairman of the Committee of 100, a national Chinese-American
leadership organization and chair of its cultural associate,
US-China Cultural Institute. Previously, Ms. Young served as
corporate vice president of General Motors responsible for China
strategic development and as executive vice president of Grey
Advertising and president of Grey Strategic Marketing. She also
served on the board of directors for Verizon, Bank of America,
Harrahs, Dayton Hudson/Target and currently serves on the board of
directors of SalesForce.com.
