The private sector's commitment to building engaging relationships with consumers is having a permanent impact on the way citizens view their government. Reduced budgets, greater transparency and an increased demand for services means the public sector needs to be proactive and innovative to meet the expectations of their constituents.
Our team has experience building engaging customer relationships for some of the most successful companies in the world’s most competitive industries. To help the public sector meet the changing needs of its constituents, we have translated best practices from the business world into a suite of services that balance frictionless experiences with efficiency. Whether you work for a federal, state or local entity, our government experts will work with you to design and deliver secure solutions that will lead to higher citizen satisfaction.
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This agency’s customer relationship management system was outdated, had minimal reporting ability, and did not enable email or phone integration. To complicate matters, the proprietary design could not be upgraded. We developed a comprehensive CRM solution and completed a seamless migration that improved communications, reporting and data security.
Turning 26 this year? Off your parent's health insurance? Here's what you need to know if you were #Bornin89 http://t.co/Cc0PYXRUGP
Grilling out this weekend? @FoodSafetygov has all of the tips to grill like a pro http://t.co/SUoPoaxa21
This Week's Must Read: Is HIPAA hindering data sharing? http://t.co/IT5lIcwYiO
Many new mothers report no physician advice on infant sleep position. Find resources here: http://t.co/rlMde890q4
As Medicare turns 50 big challenges await http://t.co/fDikXvA0xZ << A look at some of highest hurdles for the years ahead
The other big winner in the DoD EHR contract? http://t.co/JJkUxumblM << mHealth and telehealth
Yesterday @WhiteHouse announced the National HIV/AIDS Strategy:Updated to 2020. http://t.co/8jsYAq5pBb #HIV2020 #NHAS2020