The private sector's commitment to building engaging relationships with consumers is having a permanent impact on the way citizens view their government. Reduced budgets, greater transparency and an increased demand for services means the public sector needs to be proactive and innovative to meet the expectations of their constituents.
Our team has experience building engaging customer relationships for some of the most successful companies in the world’s most competitive industries. To help the public sector meet the changing needs of its constituents, we have translated best practices from the business world into a suite of services that balance frictionless experiences with efficiency. Whether you work for a federal, state or local entity, our government experts will work with you to design and deliver secure solutions that will lead to higher citizen satisfaction.
Our Government Solutions include:
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This agency’s customer relationship management system was outdated, had minimal reporting ability, and did not enable email or phone integration. To complicate matters, the proprietary design could not be upgraded. We developed a comprehensive CRM solution and completed a seamless migration that improved communications, reporting and data security.
We're proud to host Q Street and LGBT business leaders at @BGOV tonight to recognize equality in business. #BPROUD http://t.co/y4p2pNhUj2
RT @AW_DC: Looking forward to a great evening with Q Street hosted by @BGOV #DC #LGBT
#TheNew10 will soon feature a woman. It's a big deal. And we need your ideas! http://t.co/feVznScoKu via @USTreasury
"It is clear that open innovation is here to stay." @ChallengeGov honored those who raised the bar on #PublicPrizes: http://t.co/zNt5rkkofn
RT @TeenHealthGov: Thanks @MinorityHealth @SaludDeMinorias & all #HHMSalud participants for a great chat & sharing these important resource...
RT @MinorityHealth: Tx @TeenHealthGov @CuidadoDeSalud @HoggFoundation @MensHlthNetwork @HHSGov @NCLR @EnrollAmerica @votolatino 4 a great d...
RT @TeenHealthGov: A8: Ck out @HealthCareGov's stats on all the reasons coverage is important - http://t.co/CbKCcqJ1p0 #HHMSalud
A8: Stories like these can help young Latinos understand what it means to #GetCovered and stay healthy - http://t.co/EDSKGhmD6P #HHMSalud
RT @MinorityHealth: Q8 What can we do to help young Latinos understand the importance of staying healthy & getting covered? #HHMSalud