The private sector's commitment to building engaging relationships with consumers is having a permanent impact on the way citizens view their government. Reduced budgets, greater transparency and an increased demand for services means the public sector needs to be proactive and innovative to meet the expectations of their constituents.
Our team has experience building engaging customer relationships for some of the most successful companies in the world’s most competitive industries. To help the public sector meet the changing needs of its constituents, we have translated best practices from the business world into a suite of services that balance frictionless experiences with efficiency. Whether you work for a federal, state or local entity, our government experts will work with you to design and deliver secure solutions that will lead to higher citizen satisfaction.
Our services include:
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This agency’s customer relationship management system was outdated, had minimal reporting ability, and did not enable email or phone integration. To complicate matters, the proprietary design could not be upgraded. We developed a comprehensive CRM solution and completed a seamless migration that improved communications, reporting and data security.
. @NSAgov uses #openflow #SDN protocols for better packet control and flow on the network http://t.co/gWFINvnKYG #innovation #FedIT
AMA's long war of words against ICD-10. http://t.co/uSDDl9R2F3 << "If it was a droid, ICD-10 would serve Darth Vader." via @HITNewsTweet
Welcome indeed! RT @DG_Search: A warm welcome to DigitalGov Search, @StateDept! We're thrilled to have you join us: http://t.co/EC2AM0Y4sA
RT @NIAAAnews: Chat w/ us abt BAC monitoring technology & NIH's wearable alcohol biosensor challenge 7/9 @ 1 pm ET #AlcoholBiosensor http:/...