The private sector's commitment to building engaging relationships with consumers is having a permanent impact on the way citizens view their government. Reduced budgets, greater transparency and an increased demand for services means the public sector needs to be proactive and innovative to meet the expectations of their constituents.
Our team has experience building engaging customer relationships for some of the most successful companies in the world’s most competitive industries. To help the public sector meet the changing needs of its constituents, we have translated best practices from the business world into a suite of services that balance frictionless experiences with efficiency. Whether you work for a federal, state or local entity, our government experts will work with you to design and deliver secure solutions that will lead to higher citizen satisfaction.
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This agency’s customer relationship management system was outdated, had minimal reporting ability, and did not enable email or phone integration. To complicate matters, the proprietary design could not be upgraded. We developed a comprehensive CRM solution and completed a seamless migration that improved communications, reporting and data security.
Relive @SecBurwell's travels to #ATL and #Miami, where she continued to get the word out to #GetCovered - https://t.co/KL3hHKH4z7
Before you fill up on turkey, register for an upcoming event! Events next week from #MobileGov and @DG_Search https://t.co/ssGkv43QJR
RT @WhiteHouseAAPI: "As a single mom w/o health ins for 8 yrs, #ACA allowed me 2 get surgery + cover my fam." Maly's #GetCovered story: htt...
RT @SecBurwell: Health coverage is personal. Just ask Erin. It's given her a new outlook on staying healthy. #GetCovered https://t.co/RwCuH...
RT @HealthCareGov: Turkey, stuffing & pumpkin pie - save some room 4 healthcare this #Thanksgiving https://t.co/fBzcAJ9JHK #GetCovered http...
RT @HealthITNews: USDA increases rural telehealth funding https://t.co/BLVTTC1xXe Aimed to expand healthcare's reach in underserved areas