The private sector's commitment to building engaging relationships with consumers is having a permanent impact on the way citizens view their government. Reduced budgets, greater transparency and an increased demand for services means the public sector needs to be proactive and innovative to meet the expectations of their constituents.
Our team has experience building engaging customer relationships for some of the most successful companies in the world’s most competitive industries. To help the public sector meet the changing needs of its constituents, we have translated best practices from the business world into a suite of services that balance frictionless experiences with efficiency. Whether you work for a federal, state or local entity, our government experts will work with you to design and deliver secure solutions that will lead to higher citizen satisfaction.
Our services include:
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This agency’s customer relationship management system was outdated, had minimal reporting ability, and did not enable email or phone integration. To complicate matters, the proprietary design could not be upgraded. We developed a comprehensive CRM solution and completed a seamless migration that improved communications, reporting and data security.
A fact worth sharing - being a woman is no longer a pre-existing condition. #ACAisworking #BetterWithObamacare http://t.co/yQ2NVGMr6x
RT @DrFriedenCDC: #CDCTips participants have opened their lives & struggles to us so that they might convince someone to quit smoking. http...
RT @VisaSecurity: Here are a few more sound bites from our capstone event, "In Digital Trust We Trust"t, held in DC @BGOV #securingcommerce
RT @VisaSecurity: #ICYMI: Check out the #webcast of yesterday's capstone "In Digital We Trust" Event @BGOV #SecuringCommerce http://t.co/ON...
#HeresMyPlate Tip of the Day: End your meal on a sweet note. Swap the sugary treats for naturally sweet fruits. http://t.co/HKDdRsyMOm
#Payers gain only "limited reach" with #mHealth apps http://t.co/hxRFeuRKqn << Insurer apps have yet to gain much traction
This is where the magic happens. Come by the 2nd Floor. RT @Nextgov: Meet the Agencies: Modeling the Future at @USGSA http://t.co/04J5jnnhHc
Spot any trends? MT @NEDMA: Talk about transparency! Check out Google Analytics data straight from US gov websites: http://t.co/2z9vtkGy0L
. @CommerceGov #CIO Cooper sets ambitious #IT plan in place http://t.co/7ltuLnw6gh #govIT #innovation