The private sector's commitment to building engaging relationships with consumers is having a permanent impact on the way citizens view their government. Reduced budgets, greater transparency and an increased demand for services means the public sector needs to be proactive and innovative to meet the expectations of their constituents.
Our team has experience building engaging customer relationships for some of the most successful companies in the world’s most competitive industries. To help the public sector meet the changing needs of its constituents, we have translated best practices from the business world into a suite of services that balance frictionless experiences with efficiency. Whether you work for a federal, state or local entity, our government experts will work with you to design and deliver secure solutions that will lead to higher citizen satisfaction.
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This agency’s customer relationship management system was outdated, had minimal reporting ability, and did not enable email or phone integration. To complicate matters, the proprietary design could not be upgraded. We developed a comprehensive CRM solution and completed a seamless migration that improved communications, reporting and data security.
Since 2014, 4.2M Latino adults, like Jennifer, have gained coverage. Read her #GetCovered story: http://t.co/SZ0D7SACVE #NMHM15
Good catch @digiphile -- luckily we can follow that link to boldly go where FireFox goes.
RT @womenshealth: "If we want health equity, we need to make health literacy a priority." -@HHSGov Secretary Burwell http://t.co/XC1u4MDGdE...
Join the #NIAAAchat on alcohol and health on Tuesday, 4/28 @ 1pm ET. #AlcoholAwarenessMonth http://t.co/LKdlZOl6n2
New entry on the top 20 most visited government websites on http://t.co/KeiRcRJ2yA: Is Warp Drive real, @NASA? #gov20 #opengov
A big thank you to @USTreasury Secretary Jack Lew for speaking on #infrastructure at #BGOVBuild this morning! http://t.co/P6w5suKLUF
MT @dchenok: @digital_gov with a great example of benefits to citizens from cross-agency collaboration by government https://t.co/RrZVFjqN6g
RT @HITNewsTweet: Should @HHSGov delay #ICD10 penalty for two years? http://t.co/4DZOAOgQuj
Thank you again to @SecretaryFoxx of @USDOT for speaking on US #infrastructure investment at #BGOVBuild today! http://t.co/0TgDOXULzf
RT @SecBurwell: We're making progress on health disparities. #ACA has expanded access to quality, affordable health care. #NMHM15Summit