The private sector's commitment to building engaging relationships with consumers is having a permanent impact on the way citizens view their government. Reduced budgets, greater transparency and an increased demand for services means the public sector needs to be proactive and innovative to meet the expectations of their constituents.
Our team has experience building engaging customer relationships for some of the most successful companies in the world’s most competitive industries. To help the public sector meet the changing needs of its constituents, we have translated best practices from the business world into a suite of services that balance frictionless experiences with efficiency. Whether you work for a federal, state or local entity, our government experts will work with you to design and deliver secure solutions that will lead to higher citizen satisfaction.
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This agency’s customer relationship management system was outdated, had minimal reporting ability, and did not enable email or phone integration. To complicate matters, the proprietary design could not be upgraded. We developed a comprehensive CRM solution and completed a seamless migration that improved communications, reporting and data security.
The Dating Matters(r) Initiative at the @CDCgov has preventive strategies that promote healthy teen relationships: http://t.co/Wo4LOR7UFH
RT @CDCgov: March is #ColorectalCancer Awareness Month. Screening saves lives! If you're 50+, ask your Dr. about getting screened http://t....
RT @CDCgov: Today marks the 1st ever World Birth Defects Day. Learn how you can be a part of #WorldBDDay. http://t.co/EGMaSgboFh
RT @PWBrusoe: On @BGOV's new lobbying tool, Beads by the Dozen now has a lobbyist. I guess Mardi Gras was really good. http://t.co/6wlV7Cb...
RT @HITNewsTweet: .@HX360_ event: Harness #innovation to transform #healthcarecare delivery http://t.co/TaMvU91p8E #HIMSS15
RT @CDCgov: Employers can keep truck drivers safe. Find out how in the NEW #VitalSigns report! http://t.co/xgsePWPZua
Did you know the @Surgeon_General is on #Instagram? Follow him and learn what he hopes to achieve as #AmericasDoc: http://t.co/O7kuVbsj90