The private sector's commitment to building engaging relationships with consumers is having a permanent impact on the way citizens view their government. Reduced budgets, greater transparency and an increased demand for services means the public sector needs to be proactive and innovative to meet the expectations of their constituents.
Our team has experience building engaging customer relationships for some of the most successful companies in the world’s most competitive industries. To help the public sector meet the changing needs of its constituents, we have translated best practices from the business world into a suite of services that balance frictionless experiences with efficiency. Whether you work for a federal, state or local entity, our government experts will work with you to design and deliver secure solutions that will lead to higher citizen satisfaction.
Our services include:
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This agency’s customer relationship management system was outdated, had minimal reporting ability, and did not enable email or phone integration. To complicate matters, the proprietary design could not be upgraded. We developed a comprehensive CRM solution and completed a seamless migration that improved communications, reporting and data security.
It's Nat'l PE & Sport Week! Join schools across the country to get students to #MoveinMay! http://t.co/EdiMBWklZI @letsmove #SHAPE50Million
Less than 1 week until Nat'l Women's Health Week. Take the pledge to be your healthiest you: http://t.co/KwYMYHCBqx #NWHW
RT @NHSCorps: #NursesWeek May 6-12. U.S. Department of Health and Human Services recognizes Our Nation's Nurses http://t.co/OqCPbFtONP
Join us in recognizing our nation's nurses and all they do for our communities: http://t.co/fx0xVwI0mx #NursesWeek
McConigel's Mucky Duck is just one #smallbiz that offers the security of health insurance through SHOP: http://t.co/9DxWQqgKdd #GetCovered
Join @BGOV at the @MCCCMD Annual GovConNet Procurement Conference to hear new insights into the #govcon industry http://t.co/oD6ui6DcjY
What CMS updates reveal about #Medicare Advantage http://t.co/C33tL9fiBL << Includes both pros, cons for health plans
Tune in to see @MaryLambertSing in @samhsagov's Awareness Day live webcast 5/7 @ 1:30 pm ET via http://t.co/2azsmgHw1X. #HeroesofHope