The private sector's commitment to building engaging relationships with consumers is having a permanent impact on the way citizens view their government. Reduced budgets, greater transparency and an increased demand for services means the public sector needs to be proactive and innovative to meet the expectations of their constituents.
Our team has experience building engaging customer relationships for some of the most successful companies in the world’s most competitive industries. To help the public sector meet the changing needs of its constituents, we have translated best practices from the business world into a suite of services that balance frictionless experiences with efficiency. Whether you work for a federal, state or local entity, our government experts will work with you to design and deliver secure solutions that will lead to higher citizen satisfaction.
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This agency’s customer relationship management system was outdated, had minimal reporting ability, and did not enable email or phone integration. To complicate matters, the proprietary design could not be upgraded. We developed a comprehensive CRM solution and completed a seamless migration that improved communications, reporting and data security.
RT @HHSRegion8: Since it was signed into law in 2010, check out how #ACAisWorking by the #'s: https://t.co/RCQXwkK2cL #NMHM15
#InternetofThings triggers #HITsecurity concerns http://t.co/6UUpQ3DD3k << Networked #medicaldevices open to attack
Is your child getting behavioral treatment for their #ADHD? Learn more and talk with your Dr. about what's best. http://t.co/QmoXfqShkx
Imagine what you can make possible during National #DonateLife Month: http://t.co/CXwBoLBIqQ
WATCH: The @CDCgov is working to get to zero. http://t.co/IOQ49c4DEv #Ebola #ZeroCases
Health #databreaches: No one is immune http://t.co/yzbmqrJTve << 3 lessons from the #HITsecurity front lines