The private sector's commitment to building engaging relationships with consumers is having a permanent impact on the way citizens view their government. Reduced budgets, greater transparency and an increased demand for services means the public sector needs to be proactive and innovative to meet the expectations of their constituents.
Our team has experience building engaging customer relationships for some of the most successful companies in the world’s most competitive industries. To help the public sector meet the changing needs of its constituents, we have translated best practices from the business world into a suite of services that balance frictionless experiences with efficiency. Whether you work for a federal, state or local entity, our government experts will work with you to design and deliver secure solutions that will lead to higher citizen satisfaction.
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This agency’s customer relationship management system was outdated, had minimal reporting ability, and did not enable email or phone integration. To complicate matters, the proprietary design could not be upgraded. We developed a comprehensive CRM solution and completed a seamless migration that improved communications, reporting and data security.
MT @usgsa This plan to support survivors of human trafficking shows social impact of @ChallengeGov https://t.co/S62yaEITmR @whitehouseostp
SHARE: Use #StopBullying365 to share your story and tell us what you're doing to prevent bullying in your community.
RT @StopBullyingGov: DYK? Bullying Prevention Awareness Month was initiated by @PACER_NBPC in 2006. Learn more: http://t.co/pkcnWIGK2Q #Sto...
MT @nesparker: @DeloitteGov and I are having fun #publicprizes Congrats 2 @ChallengeGov @whitehouseostp @Digital_Gov http://t.co/83Bk8SJX35
More to come! MT @JustinHerman Packed house for @ChallengeGov 5 Year anniversary + new platform launch #publicprizes https://t.co/BbWyyfZO0G