The private sector's commitment to building engaging relationships with consumers is having a permanent impact on the way citizens view their government. Reduced budgets, greater transparency and an increased demand for services means the public sector needs to be proactive and innovative to meet the expectations of their constituents.
Our team has experience building engaging customer relationships for some of the most successful companies in the world’s most competitive industries. To help the public sector meet the changing needs of its constituents, we have translated best practices from the business world into a suite of services that balance frictionless experiences with efficiency. Whether you work for a federal, state or local entity, our government experts will work with you to design and deliver secure solutions that will lead to higher citizen satisfaction.
Our services include:
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This agency’s customer relationship management system was outdated, had minimal reporting ability, and did not enable email or phone integration. To complicate matters, the proprietary design could not be upgraded. We developed a comprehensive CRM solution and completed a seamless migration that improved communications, reporting and data security.
Kicking off tonight's panel with the Government Relations Leadership Forum at @BGOV! #DC #Lobbying http://t.co/RlfVQdDi5N
Q&A: @ONC_HealthIT's Jon White on why we need #meaningfuluse http://t.co/7DU77h1q95 #HIMSS15
"Storm Prediction Tornado Watch" @NOAA is shooting up the real-time Most Visited Federal Website ranking on https://t.co/j5GYgf4DFR #gov20
RT @AriNatter: .@lisamurkowski at CERA week says she will introduce legislation to repeal crude export ban, via @bgov/@bwingfield.
RT @SecBurwell: I want to officially welcome Dr. Mary Wakefield as @HHSgov Acting Deputy Secretary. I'm proud to have you onboard!
Who are DC's top 50 #WIT? Here's the list of women who are transforming IT in the nation's capital: http://t.co/3t3S5dCFuh #innovation
Join @HHSIDEALab on Thursday (4/23) to see bold ideas to improve the way @HHSGov works. http://t.co/qUnnO9yDHk #BetterGov #innovation