For almost three decades, TeleTech has been operating Spanish speaking contact centers throughout Latin America with experienced staff for whom Spanish is their native language. In addition, we have a pool of bilingual TeleTech@Home associates experienced in many industries ready to serve your customers.

TeleTech offers highly educated associates who can present the voice and personality of your brand to Spanish speaking customers. Whether Hispanic customer support or technical support, we understand the nuances of the Spanish speaking market and have the people and processes to support it.

• The Hispanic population in the U.S. is dramatically increasing— up almost 50% from 21.9 million in 1990 to over 44 million in 2009, according to the U.S. census bureau.
• The total U.S. population that speaks Spanish is now 15%.
• The Hispanic U.S. market is growing substantially to the point where Hispanic economic power is expected to reach $1.2 trillion by 2012
• Eighty-six percent of U.S. Hispanics say that they speak some Spanish at home, at work, or at school

Don’t let your competition get the jump on reaching 15% of the U.S. population. TeleTech can show you how simple and cost-effective it is to take advantage of our existing infrastructure to improve your Hispanic customer support capabilities.

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To learn more about TeleTech's holistic approach to customer relationship management, please call us at 1.800.835.3832.