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TeleTech manages all the business processes that make up your organization.
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To quickly open a new sales channel or new market, call 1.800.835.3832 or email us at sourcingsolutions@teletech.com.

Direct Sales

With TeleTech Direct Sales services, the entire product marketing process—from segmentation and analysis to direct sales to shipment and delivery to customer care —can be managed on a single, cost-efficient platform. The right customers are identified rapidly with TeleTech Direct Sales advanced market segmentation tools.

High-impact marketing with proven ROI is deployed quickly and tracked in real-time using the Electronic Direct Marketing (EDM) platform.

Contacts become conversions as the expert direct sales professionals in TeleTech’s Marketplace Agent™ sales workforce efficiently produce positive sales results—and allow your strategic sales personnel to focus on relationship-building, not cold-calling. Integrated payment processing and fraud prevention services support our direct sales specialists to ensure that transactions become reliable revenue with point-and-click ease. Products are picked, packed, and shipped from your warehouse, an established distribution warehouse, or the warehouse of a configuration partner. During the entire process, the client has access to industry-leading multichannel support from a leader in business process outsourcing services. The entire suite of services—from the moment a product unit leaves manufacturing to the last customer inquiry—is delivered via one unified, seamlessly integrated platform.

 Download the full Direct Sales description

Call 1.800.835.3822 to speak to a TeleTech representative about how Direct Sales services can help your business.



 
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