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Direct Sales

TeleTech Direct Sales allows organizations to target, acquire, develop, and retain high-value customers using real-time tools such as Electronic Direct Marketing (EDM), customer relationship management (CRM) software, analytics, and order management.

All these marketing channels: 

  • Impact all phases of the customer lifecycle, 
  • Expand your market reach, and 
  • Maximize revenue from the small- to mid-sized business market.

 Download the full Direct Sales description
 
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Target and Qualify
Acquire and OnBoard
Retain and Grow
 

TeleTech’s Target and Qualify suite provides a wealth of tools for organizations seeking faster time-to-market performance and greater Return on Investment.

Our end-to-end analytics provide front-end insight on the right customer profiles as well as back-end readouts on a broad spectrum of performance metrics.

TeleTech’s Target and Acquisition Suite includes an Electronic Direct Marketing (EDM) platform.

EDM features include:

  • Embedded buy-now buttons that route buyers to customized Web pages, 
  • Content that can be tailored by inside sales representatives with point-and-click ease, and 
  • Event-triggered delivery schedules for long-term campaign planning.

Our Target and Qualify suite makes sure that potential customers receive exactly the right message at exactly the right time.

 Download the full description

Visit our Direct Sales website to learn more about our products

 Contact a representatives at Direct Alliance about services and products

 
 
  

 
Perspectives

Human Capital as a Force Multiplier 
The impact of an aligned workforce on process, technology, performance, and strategic success.

  Read this Industry Perspective
  Other Industry Perspectives
 
 
Case Studies


TeleTech helps financial services firm focus on customers as strategic assets.
  Find out more



TeleTech partners with bank to acquire, grow and retain customer relationships.
  Find out more

 
 Contact TeleTech

North America
(Corporate Headquarters):
+1.800.TELETECH
(+1.800.835.3832)
or
+1.303.397.8100 (outside the U.S.)

Australia and New Zealand:
+61.2.9844.1100

Europe, Middle East, and Africa:
+44.207.799.5152

Latin America:
+52.55.91.40.5337

Southeast Asia:
+63.2.552.9707
 
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