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TeleTech manages all the business processes that make up your organization.
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Automotive

TeleTech has extensive experience providing customized solutions for the automotive industry through our Customer Management solutions and Percepta, a joint venture with Ford Motor Company.

We build and maintain high-performance service organizations that:

  • Improve operating margins,
  • Elevate customer satisfaction, and
  • Increase revenues.

TeleTech currently supports and maintains relationships with leading automotive companies and dealers.


Sector Expertise

  • Marketing and customer retention
  • Customer acquisition
  • Customer loyalty, CSI (Customer Satisfaction Index), direct marketing and promotions
  • Customer care
  • Distributor and retailer support
  • Learning solutions and professional services

 
 
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Customer Mgmt
Human Capital
Direct Sales
Professional Services
 

A car is often the second largest investment one makes in a lifetime. Helping drivers support and service their investment is a defining aspect of an automotive company's brand experience. 

TeleTech understands that your organization's brand is delivered through customer management interactions that are defining moments of truth.

TeleTech can look deeper into your customer interactions, organize learnings and present actionable data back to your strategic decision makers.

Learn more about Customer Management

 
 
  

 
Worldwide Locations


Contact details for our global business development offices.

Worldwide Contact Information
 
 
Human Capital

Human Capital
Learning Professional Services
Comprehensive assessment, development, and consulting services to develop and retain the highest-quality, most cost-efficient employees.
 Read more

 

 
 
Business Consulting


We have worked for 25 years in the customer management industry.

Read more
 
 
Perspectives

Human Capital as a Force Multiplier 
The impact of an aligned workforce on process, technology, performance, and strategic success.

  Read this Industry Perspective
  Other Industry Perspectives
 
 
Knowledge Management


Our robust web application connected to a powerful knowledge base gives agents immediate access to information needed for any customer question.

 Read more

 

 
 Contact TeleTech

North America
(Corporate Headquarters):
+1.800.TELETECH
(+1.800.835.3832)
or
+1.303.397.8100 (outside the U.S.)

Australia and New Zealand:
+61.2.9844.1100

Europe, Middle East, and Africa:
+44.207.799.5152

Latin America:
+52.55.91.40.5337

Southeast Asia:
+63.2.552.9707
 
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