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TeleTech builds, delivers, and improves innovative business process solutions globally.
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What We Do

TeleTech is a leading global business process outsourcing (BPO) company that provides a full range of front- to back-office outsourced solutions including:

  • Customer management,
  • Transaction-based processing,
  • Database marketing services,
  • Professional sales, and
  • eCommerce.

Approximately 60 percent of TeleTech’s revenue is generated internationally with services offered from nearly every continent on the globe.
 
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At A Glance
Mission, Vision & Values
 

Our Vision
TeleTech empowers the world’s leading organizations to maximize the benefits of the borderless economy for optimized business value.

Our Mission
TeleTech partners with companies in the Global 1000 to sustain and enhance their strategic capabilities by optimizing quality, cost, and critical front- to back-office processes.

Our Values

  • Trust, 
  • Integrity, 
  • Passion, 
  • Communication, and 
  • Respect.
 
 
  

 
Perspectives

Human Capital as a Force Multiplier 
The impact of an aligned workforce on process, technology, performance, and strategic success.

  Read this Industry Perspective
  Other Industry Perspectives
 
 
Business Consulting


We have worked for 25 years in the customer management industry.

Read more
 
 
Service Delivery Options

TeleTech offers 3 options for delivery:

Service Delivery Centers
Hosted Technology
Remote Workforce
Find out more
 
 Contact TeleTech

North America
(Corporate Headquarters):
+1.800.TELETECH
(+1.800.835.3832)
or
+1.303.397.8100 (outside the U.S.)

Australia and New Zealand:
+61.2.9844.1100

Europe, Middle East, and Africa:
+44.207.799.5152

Latin America:
+52.55.91.40.5337

Southeast Asia:
+63.2.552.9707
 
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