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TeleTech builds, delivers, and improves innovative business process solutions globally.
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About TeleTech

TeleTech is a leading global business process outsourcing (BPO) company that provides a full range of front- to back-office outsourced solutions.

We perform all of the business critical support processes efficiently and effectively, letting our clients remain focused on their core strategy, competition, and market agility. Our services and solutions include, but are not limited to:

  • Complex customer management,
  • Direct sales and marketing,
  • Training development and delivery,
  • Recruiting, staffing, and workforce management,
  • Loan processing,
  • Benefits and claims administration,
  • Vendor management,
  • Payroll administration, and
  • eCommerce.
 
 Company Leadership
 

Highly experienced and innovative
individuals make up our TeleTech 
leadership team.
 Learn more about us

 
 Mission, Vision & Values
 
Increase your revenue,
Lower your costs,
Delight your customers, and
Strengthen your brand

 Find out more
 
 The TeleTech Difference
 

Human Capital
Proven methodology and tools to select, attract, qualify, hire, train, develop, manage, and reward your employees.
 View more
 
 

Enabling Technology
Centralized, secure, managed voice and data network solutions maximize your customers’ experience, and provide analytical data.
 View more
 
 

Global Service Delivery
We help you capitalize on the cultural, language, skills, and cost benefits that are available in today’s borderless business landscape.
 View more
 
 
 
 Global Operations
 
TeleTech serves two million customers in over 18 countries and in more than 29 languages every year.
 Find out more about our global operations.
 


 
Perspectives

Human Capital as a Force Multiplier 
The impact of an aligned workforce on process, technology, performance, and strategic success.

  Read this Industry Perspective
  Other Industry Perspectives
 
 
Business Consulting


We have worked for 25 years in the customer management industry.

Read more
 
 
Service Delivery Options

TeleTech offers 3 options for delivery:

Service Delivery Centers
Hosted Technology
Remote Workforce
Find out more
 
 Contact TeleTech

North America
(Corporate Headquarters):

+1.800.TELETECH
(+1.800.835.3832)
or
+1.303.397.8100 (outside the U.S.)

Australia and New Zealand:
+61.2.9844.1100

Europe, Middle East, and Africa:
+44.207.799.5152

Latin America:
+52.55.91.40.5337

Southeast Asia:
+63.2.552.9707