TECHNOLOGY SERVICES

Seamless experiences enabled all ways, always

 
 

End-to-end suite of best-of-breed
customer experience technology tools that are pre-integrated and ready to deploy

Our integrated, holistic technology platform has everything you need to solve even your most complex customer experience challenges. We help you drive faster, smarter, and more agile omnichannel customer service interactions – no matter your contact center infrastructure or company size.

We combine strategic partnerships with our own proprietary solutions to provide a complete set of tools that will serve your customers today, and provide bridge to their needs in the future.

 
 
 

Technology Services

 
Technology Strategy

Our technology experts help you design a solution to drive faster, smarter, and more agile customer service interaction.

Systems Integration & Value-Add Applications

We help knit together an integrated, cross-channel customer experience that effortlessly escalates interactions, and enables connectivity.

Managed Services

Three tiers of care, predictable OpEx pricing, and resource flexibility means we can provide the level of support that best fits your business needs.

 
 

Real results

Client Story

CX marks the spot

Telkom South Africa creates a roadmap for long-term success.

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Client Story

Answering the call

World's largest pest control company unified their phone system and increased revenue.

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Client Story

Please help yourself

A utility company transformed its customer service with a self-help solution.

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Amazing customer experiences start here

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SPOTLIGHT

NEWS AND EVENTS
TeleTech to Sponsor 2017 European Contact Centre & Customer Service Awards

Company is category sponsor of the ‘Best Innovation in Business Transformation’ Award.Learn more

CCW 2018: 27th Feb-1st March 2018, Berlin, Germany

TeleTech will be sponsoring, exhibiting and speaking at CCW 2018 - the meeting place for movers and shakers with ideas that have have been shaping customer dialogue for 20 years.Learn more


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