CARE SERVICES

Taking care
of business

 
 

Hyper-relevant, personalised experiences at scale

Each customer may be different, but ultimately, each one wants the same thing: To be recognised, treated with respect, and have their problem solved. It’s that simple. By providing the facilities, people, process, and omnichannel technologies that build value across every interaction channel, we enable millions of personal interactions every day.

For clients around the world, and across multiple industries, we deliver excellence at every moment-of-truth in the customer journey. Our 30+ years of experience has brought us an unparalleled understanding of the customer experience and how to make it better.

 
 
 

Care Services

 
Contact Centre Services

On-shore, off-shore, or near-shore, we deliver operational excellence across any channel, any time, at scale.

TeleTech@Home

Our remote associate model, TeleTech@Home, provides flexibility for major ramps, seasonality, and daily fluctuations.

Centres of Excellence

We bring experience and best practices together with solutions that address specific industry needs.

 
 

Real results

Client Story

Channel Surfing for sales

An innovative partnership drives customer loyalty and increases sales by 25%.

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Client Story

Flipping the script

Airline reduces AHT with quality, not speed.

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Client Story

Care is a universal language

A money wire company bridges cultural barriers and increases customer satisfaction.

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Amazing customer experiences start here

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SPOTLIGHT

NEWS AND EVENTS
TeleTech expands its EMEA operation with UK senior executive appointments as Customer Experience (CX) demand grows
TeleTech Schedules Third Quarter 2017 Earnings Release And Webcast Of Investor Conference Call

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