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CX Strategy When you have a great customer experience you know it. CX Strategy and Analytics unlocks actionable insights and a transformation roadmap to guide you. 
CX Technology Every channel, in sync, all the time. Cloud-based technology and intelligent automation powering effortless customer and employee experiences. 
CX Outsourcing The power of big with the agility of small. CX operations, outsourcing, and sales providing the talent and empathy of our award-winning front line team.
CCA Annual Convention is widely recognised in the UK and internationally as the vanguard for future service. The 2-day programme is designed to challenge, inspire and critique the main issues being faced now, and what plans and strategies are required for our future customer service offering.
TeleTech have formed a strategic alliance partnership with the CCA.
For more information visit: www.cca-global.com/content/events.
