Calabrio, Inc. develops and markets Calabrio One™, a
comprehensive suite of call center software that's easy to
implement, use and maintain in new IP-based customer interaction
networks. Calabrio One includes call recording, quality management,
workforce management and speech analytics software. Calabrio One is
flexible, providing product bundles and add-ons that make it easy
for customers to purchase the applications that are right for them
today, and integrate those that suit the needs of their business
tomorrow. Calabrio distributes their software through channel
partnerships and an OEM relationship with Cisco, and has installed
software on more than 690,000 desktops.
