Strengthen Corporate Culture by
Managing Unconscious Bias

White Paper

Keys to mitigating unconscious bias in the workplace

Think about the last time you made a decision in the workplace. Maybe it was as simple as who to hire, or something more complicated like how to reach your target market. Now, think hard. Do you know why you made the decision you did?

Chances are, you might not. That’s what we call an unconscious decision. And while making unconscious decisions is oftentimes a natural reflex, it is important for business leaders to consciously work through all decisions that affect the working environment.

In this white paper, learn how transforming unconscious decisions into conscious decisions can benefit your culture, your customers, and your bottom line.

Discover how to:

  • Identify and manage unconscious bias
  • Proactively fight bias to build employee engagement
  • Consciously set the tone of your company’s culture

Please complete this form

Are you ready to create amazing customer experience results?

Contact the Learning & Performance Team

SPOTLIGHT

NEWS & EVENTS
How to Quantify Happiness, and Other Emotions

Understanding the role of emotions in decision-making is critical if we are to design and deliver customer experiences and relationships that matter to the customer.Read blog post

Putting CX Strategy to Work

At TeleTech Consulting, we specialize in working with client firms to update and move these transformational strategies to production.Read blog post

CONTACT US

Denver
+1.303.397.8100
DenverConsulting@teletech.com

Chicago
+1.303.397.8100
ChicagoConsulting@teletech.com

New York
+1.212.697.7740
NewYorkConsulting@teletech.com

Boston
+1.303.397.8100
BostonConsulting@teletech.com

London
+44.20.7065.2200
LondonConsulting@teletech.com

Brussels
+32.210.61.71
BrusselsConsulting@teletech.com

Hong Kong
+852.2865.2218
HongKongConsulting@teletech.com

Singapore
+65.6329.6435
SingaporeConsulting@teletech.com

Melbourne
+61.3.9697.2400
MelbourneConsulting@teletech.com

Sydney
+61.2.8296.1000
SydneyConsulting@Teletech.com

 
NEWS
NEWS