2017 CX Transformational Leaders

eBook

Learn from visionary leaders who aren’t afraid to break the mold

Business leaders make headlines all the time. But, the best ones are recognized for the differences they make with their customers and employees – not just for their ground-breaking products and services.

Think about it. We’ve watched Elon Musk inspire over 275k pre-orders for his Model 3 – before it was even built. And we’ve seen John Legere post fun, energetic selfies with his front-line associates. Both examples demonstrate these leaders’ commitment to driving exceptional customer and employee experiences.

In this eBook, learn how to become a transformational leader, and drive experiences like these every day.

Discover:

  • Which characteristics some of the best leaders share
  • How a honed framework can help leaders focus on what matters
  • What leaders can do to connect with customers and employees and drive results

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SPOTLIGHT

NEWS & EVENTS
How to Quantify Happiness, and Other Emotions

Understanding the role of emotions in decision-making is critical if we are to design and deliver customer experiences and relationships that matter to the customer.Read blog post

Putting CX Strategy to Work

At TeleTech Consulting, we specialize in working with client firms to update and move these transformational strategies to production.Read blog post

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