A cleaning products company realized it was spending too much time on routine financial planning.
A hospital emergency department increased bed capacity,
increased revenue and improved the quality of patient care.
An energy provider reduced subscriber turnover by becoming customer-centric.
Understanding the role of emotions in decision-making is critical if we are to design and deliver customer experiences and relationships that matter to the customer.Read blog post
At TeleTech Consulting, we specialize in working with client firms to update and move these transformational strategies to production.Read blog post