Learning & Performance

Business gets Social

A national healthcare provider keeps up with the industry's sweeping changes.

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Learning & Performance

Good to Great

A credit card company wanted to take its sales team to the next level.

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Learning & Performance

Upwardly Mobile

A cellular carrier needed its sales staff's skills to keep up with increasingly complex mobile phones.

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sweet success

Learning & Performance

Sweet Success

Godiva transformed its in-boutique customer experiences to create greater customer loyalty and multichannel engagement.

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training for greatness

Learning & Performance

A Healthy Dose of Culture

Leading lifestyle brand builds empathy among associates to strengthen member relationships.

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Learning & Performance

Speed and Focus

Carmaker onboards service associates faster and better with next-gen training.

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customer-centric healthcare

Learning & Performance

Customer-centric Approach Drives Healthy Business

A leading health services firm sets itself up for success by implementing a customer-centric approach to business.

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training for greatness

Learning & Performance

Training for Greatness

A leading financial services company impresses its members with a team of highly-trained P&C insurance agents.

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SPOTLIGHT

NEWS & EVENTS
How to Quantify Happiness, and Other Emotions

Understanding the role of emotions in decision-making is critical if we are to design and deliver customer experiences and relationships that matter to the customer.Read blog post

Putting CX Strategy to Work

At TeleTech Consulting, we specialize in working with client firms to update and move these transformational strategies to production.Read blog post

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NEWS
NEWS