A cleaning products company realized it was spending too much time on routine financial planning.
A national healthcare provider keeps up with the industry's sweeping changes.
A cellular carrier needed its sales staff's skills to keep up with increasingly complex mobile phones.
A credit card company wanted to take its sales team to the next level.
Using sophisticated analytics to fend off a bigger TV/Web rival.
Godiva transformed its in-boutique customer experiences to create greater customer loyalty and multichannel engagement.
Leading lifestyle brand builds empathy among associates to strengthen member relationships.
A turbo-charged coupon program brings more foot traffic to a major pharmacy chain.
An energy provider reduced subscriber turnover by becoming customer-centric.
A hospital emergency department increased bed capacity, increased revenue and improved the quality of patient care.
A leading health services firm sets itself up for success by implementing a customer-centric approach to business.
A leading financial services company impresses its members with a team of highly-trained P&C insurance agents.
Carmaker onboards service associates faster and better with next-gen training.
Understanding the role of emotions in decision-making is critical if we are to design and deliver customer experiences and relationships that matter to the customer.Read blog post
At TeleTech Consulting, we specialize in working with client firms to update and move these transformational strategies to production.Read blog post