TeleTech Newsroom

TeleTech is a leading global provider of customer experience, engagement and growth solutions. Founded in 1982, the Company helps its clients acquire, retain and grow profitable customer relationships. Using customer-centric strategy, technology, processes and operations, TeleTech partners with business leadership across marketing, sales and customer care to design and deliver a simple, more human customer experience across every interaction channel.

Recent Press Releases

April 20, 2017 TeleTech Announces April 2017 Edition of Dialogue eNewsletter Featuring Perspectives on Transformational Leadership

Learn why the most successful leaders focus on customer engagement and employee empowerment

April 19, 2017 TeleTech Community Foundation Grant Awards Positively Impacted 75,000 Students in 2016

Foundation Funding Supported 62 Education-Focused Organizations Around the World

April 4, 2017 TeleTech Acquires Leading Health Services Company, Connextions, Inc.

Acquisition Significantly Expands Company's Leadership Position in the Healthcare Industry

April 3, 2017 TeleTech Welcomes Kyle Priest as New Chief Strategy and Marketing Officer

Proven Strategy & Marketing Executive Brings Strong Digital Acumen, Customer Experience Thought Leadership and Transformational Business Strategy Expertise to Role

March 30, 2017 TeleTech Positioned as a Leader in Gartner's Magic Quadrant for Customer Management Contact Center BPO, Worldwide for Seventh Consecutive Time

Position Based on TeleTech's Strengths in Comprehensive Customer Experience and Technology Offerings

March 28, 2017 TeleTech Recognized with Three 2017 Stevie® Awards for Sales and Customer Service

Partnership Between Global Shipping Leader and Revana Awarded Gold Stevie® for Telesales Team of the Year

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TeleTech in the News

Marketing With A.I: 4 Real-Time Strategies to Connect With Customers

Judi Hand, chief revenue officer for TeleTech, summarizes 4 AI strategies marketers should consider when planning for the future. Read the article here.  

3 Tactics to Get the Most Out of Your Martech Stack

Jonathan Gray, senior vice president of marketing for TeleTech’s Growth Services division, uncovers how brands can optimize their martech to exceed their business goals.
Read the article here >

Drive Success With an Intelligent Contact Center

Steve Pollema, senior vice president of TeleTech’s Customer Technology Services division, explains how advanced customer experience technologies can significantly upgrade customer experiences, leading to increased revenue and loyalty.
Read the article here>  

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TeleTech Overview Brochure

When everything is connected, how you connect is everything.
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Company Timeline

We have 30 plus years of innovation in customer engagement. See a timeline of our milestones.
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Awards & Recognition

Recognition from industry trade groups and others for the work that we do.
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TeleTech Foundation

The TeleTech Community Foundation exists to support our employees' desire to make an impact on one of society's most pressing issues – education.
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