TeleTech is a leading global provider of customer experience, engagement and growth solutions. Founded in 1982, the Company helps its clients acquire, retain and grow profitable customer relationships. Using customer-centric strategy, technology, processes and operations, TeleTech partners with business leadership across marketing, sales and customer care to design and deliver a simple, more human customer experience across every interaction channel.
TeleTech Recognized as a Top Global Provider of Financial Services Technology by IDC Financial Insights
Recent Press Releases
Discover Strategies for Impressing Customers With a Better Shopping Experience
Latest Issue of TeleTech's Customer Strategist Journal Explores Smart Ways Omnichannel Integration Can Deliver a Friction-Free Customer Experience
Learn How to Use Data to Acquire New Customers and Deepen Relationships with Existing Ones
New Online Resource Center Shows How to Supercharge Sales Through Chat Optimization
TeleTech in the News
Judi Hand, president and general manager of Revana, gives insight into why companies should consider outsourcing to help boost ROI.
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Martin DeGhetto, executive vice president, customer management services, discusses the impact employment reform is having on customer experience. Read the article here>
Jonathan Gray, senior vice president of marketing for Revana, provides examples of multichannel techniques that help the most in sales and marketing efforts when targeting customers. Read the article here >