TeleTech Newsroom

TeleTech is a leading global provider of customer experience, engagement and growth solutions. Founded in 1982, the Company helps its clients acquire, retain and grow profitable customer relationships. Using customer-centric strategy, technology, processes and operations, TeleTech partners with business leadership across marketing, sales and customer care to design and deliver a simple, more human customer experience across every interaction channel.

Recent Press Releases

January 19, 2017 TeleTech and Welltok Announce Strategic Partnership to Deliver High Tech, High Touch Experience for Health Consumers

Creating Smart Communications Solutions with Integration of Analytics and Live Agents

December 8, 2016 How to Wow Customers in 2017 and Beyond

Learn what it takes to create wow-worthy customer experiences, across every channel, every time.

November 14, 2016 25 Cool Customer Experience Companies

New TeleTech eBook Highlights Brands That are Bringing Change to CX Delivery Through Daring, Creative and Inspirational Strategies

November 10, 2016 Celebrating Awesome Customer Experience Brands

Get Inspired by Tales of Customer Experience Excellence and the Creative Strategies Behind Them

View the Press Release Archives

TeleTech in the News

Work Full-Time From Home Or Manage A Remote Workforce? Here's How To Do It Right

Sarah Chouinard, director of talent acquisition delivery, explains how TeleTech attracts a more experienced workforce with higher employee engagement through its creative at-home work program. Read the article here.  

Marketers: 3 Pieces of Advice, Courtesy of the Trump Campaign

In this article, Jonathan Gray explains three things businesses can learn from Trump's campaign marketing tactics.
Read the article here >

TeleTech Acquisition of Atelka Signals Ongoing Interest in Northern Nearshore

Peter Ryan, a well-known CX expert and industry analyst, posted his positive commentary about TeleTech’s recent acquisition of Atelka and strengths of the Canadian market right now.
Read the article here>  

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TeleTech Overview Brochure

When everything is connected, how you connect is everything.
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Company Timeline

We have 30 plus years of innovation in customer engagement. See a timeline of our milestones.
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Awards & Recognition

Recognition from industry trade groups and others for the work that we do.
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TeleTech Foundation

The TeleTech Community Foundation exists to support our employees' desire to make an impact on one of society's most pressing issues – education.
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