TeleTech Newsroom

TeleTech is a leading global provider of customer experience, engagement and growth solutions. Founded in 1982, the Company helps its clients acquire, retain and grow profitable customer relationships. Using customer-centric strategy, technology, processes and operations, TeleTech partners with business leadership across marketing, sales and customer care to design and deliver a simple, more human customer experience across every interaction channel.

Recent Press Releases

October 19, 2016 A Customer Service Story: Getting to Happily Ever After

Latest Issue of TeleTech's Customer Strategist Journal Examines Where Customer Service Has Been and Where We Are Headed in the Future

October 4, 2016 TeleTech Hosts Grand Opening of Weber City, VA Customer Experience Center

Hundreds of Local Positions to Support Healthcare Industry; Job Fairs to Be Held on October 5 and 6

September 19, 2016 TeleTech Wins 2016 Outstanding Website WebAward

Recognition Based on High Scores in Design, Innovation, Content and Ease of Use of TeleTech.com

September 8, 2016 New for TeleTech: The Secret to Success Using Chat to Serve Customers

Discover Strategies for Engaging Customers in Their Channel of Choice

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TeleTech in the News

Work Full-Time From Home Or Manage A Remote Workforce? Here's How To Do It Right

Sarah Chouinard, director of talent acquisition delivery, explains how TeleTech attracts a more experienced workforce with higher employee engagement through its creative at-home work program. Read the article here.  

4 B2C Best Practices To Grow Your B2B Market Share

Judi Hand, president and general manager of Revana, explains four ways that businesses can leverage consumer marketing technology to grow market share.
Read the full article here >

4 Ways Using Predictive Analytics Can Answer Your Sales Woes

Jonathan Gray, senior vice president of marketing for Revana, uncovers four ways brands can focus their predictive analytics strategies.
Read the article here>  

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TeleTech Overview Brochure

When everything is connected, how you connect is everything.
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Company Timeline

We have 30 plus years of innovation in customer engagement. See a timeline of our milestones.
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Awards & Recognition

Recognition from industry trade groups and others for the work that we do.
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TeleTech Foundation

The TeleTech Community Foundation exists to support our employees' desire to make an impact on one of society's most pressing issues – education.
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