TeleTech Newsroom

TeleTech is a leading global provider of customer experience, engagement and growth solutions. Founded in 1982, the Company helps its clients acquire, retain and grow profitable customer relationships. Using customer-centric strategy, technology, processes and operations, TeleTech partners with business leadership across marketing, sales and customer care to design and deliver a simple, more human customer experience across every interaction channel.

Recent Press Releases

August 11, 2016 Retailers: Here's How to Make Your Holiday Sales Sparkle

Discover Strategies for Impressing Customers With a Better Shopping Experience

July 21, 2016 It's Time: Business Wakes Up to Omnichannel

Latest Issue of TeleTech's Customer Strategist Journal Explores Smart Ways Omnichannel Integration Can Deliver a Friction-Free Customer Experience

July 14, 2016 How to Get and Keep Customers in the Digital Age

Learn How to Use Data to Acquire New Customers and Deepen Relationships with Existing Ones

June 30, 2016 Sales Chat: THE Customer Engagement Channel of Choice

New Online Resource Center Shows How to Supercharge Sales Through Chat Optimization

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TeleTech in the News

Strength In Numbers: How Outsourcing Boosts ROI

Judi Hand, president and general manager of Revana, gives insight into why companies should consider outsourcing to help boost ROI.
Read the full article here >

The Impact of Employment Reform on the Customer Experience

Martin DeGhetto, executive vice president, customer management services, discusses the impact employment reform is having on customer experience. Read the article here>  

Target Your Customers With These 4 Multichannel Tactics

Jonathan Gray, senior vice president of marketing for Revana, provides examples of multichannel techniques that help the most in sales and marketing efforts when targeting customers. Read the article here >  

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TeleTech Overview Brochure

When everything is connected, how you connect is everything.
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Company Timeline

We have 30 plus years of innovation in customer engagement. See a timeline of our milestones.
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Awards & Recognition

Recognition from industry trade groups and others for the work that we do.
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TeleTech Foundation

The TeleTech Community Foundation exists to support our employees' desire to make an impact on one of society's most pressing issues – education.
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