TeleTech is a leading global provider of customer experience, engagement and growth solutions. Founded in 1982, the Company helps its clients acquire, retain and grow profitable customer relationships. Using customer-centric strategy, technology, processes and operations, TeleTech partners with business leadership across marketing, sales and customer care to design and deliver a simple, more human customer experience across every interaction channel.
Customer Experience Provider to Focus on Increasing Value to Global Clients and Continued Growth in Eastern Europe
Recent Press Releases
Creating Smart Communications Solutions with Integration of Analytics and Live Agents
Learn what it takes to create wow-worthy customer experiences, across every channel, every time.
New TeleTech eBook Highlights Brands That are Bringing Change to CX Delivery Through Daring, Creative and Inspirational Strategies
Get Inspired by Tales of Customer Experience Excellence and the Creative Strategies Behind Them
TeleTech in the News
Sarah Chouinard, director of talent acquisition delivery, explains how TeleTech attracts a more experienced workforce with higher employee engagement through its creative at-home work program. Read the article here.
In this article, Jonathan Gray explains three things businesses can learn from Trump's campaign marketing tactics.
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Peter Ryan, a well-known CX expert and industry analyst, posted his positive commentary about TeleTech’s recent acquisition of Atelka and strengths of the Canadian market right now.
Read the article here>