TeleTech is a leading global provider of customer experience, engagement and growth solutions. Founded in 1982, the Company helps its clients acquire, retain and grow profitable customer relationships. Using customer-centric strategy, technology, processes and operations, TeleTech partners with business leadership across marketing, sales and customer care to design and deliver a simple, more human customer experience across every interaction channel.
TeleTech Positioned as a Leader in Gartner’s March 2017 Magic Quadrant for Customer Management Contact Center BPO, Worldwide for Seventh Consecutive Time
Recent Press Releases
Learn why the most successful leaders focus on customer engagement and employee empowerment
Foundation Funding Supported 62 Education-Focused Organizations Around the World
Acquisition Significantly Expands Company's Leadership Position in the Healthcare Industry
Proven Strategy & Marketing Executive Brings Strong Digital Acumen, Customer Experience Thought Leadership and Transformational Business Strategy Expertise to Role
Position Based on TeleTech's Strengths in Comprehensive Customer Experience and Technology Offerings
Partnership Between Global Shipping Leader and Revana Awarded Gold Stevie® for Telesales Team of the Year
TeleTech in the News
Judi Hand, chief revenue officer for TeleTech, summarizes 4 AI strategies marketers should consider when planning for the future. Read the article here.
Jonathan Gray, senior vice president of marketing for TeleTech’s Growth Services division, uncovers how brands can optimize their martech to exceed their business goals.
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Steve Pollema, senior vice president of TeleTech’s Customer Technology Services division, explains how advanced customer experience technologies can significantly upgrade customer experiences, leading to increased revenue and loyalty.
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