TeleTech is a leading global provider of customer experience, engagement and growth solutions. Founded in 1982, the Company helps its clients acquire, retain and grow profitable customer relationships. Using customer-centric strategy, technology, processes and operations, TeleTech partners with business leadership across marketing, sales and customer care to design and deliver a simple, more human customer experience across every interaction channel.
TeleTech Recognized as a Top Global Provider of Financial Services Technology by IDC Financial Insights
Recent Press Releases
Latest Issue of TeleTech's Customer Strategist Journal Explores Smart Ways Omnichannel Integration Can Deliver a Friction-Free Customer Experience
Learn How to Use Data to Acquire New Customers and Deepen Relationships with Existing Ones
New Online Resource Center Shows How to Supercharge Sales Through Chat Optimization
Position Based on TeleTech's Expanded Global Footprint and Various Client Engagement Models That Include Stand-Alone Technology and Integrated Consulting Capabilities
New Role Will Focus on Creating Unified People Strategy Across Company on Global Basis
TeleTech in the News
Ken Tuchman sat down with Forbes to discuss why TeleTech was founded and his own personal story of how he started in business. The feature article chronicles the history of TeleTech through the recent launch of wholly owned subsidiary HumanifyTM and introduction of the e-book, The Technology of Us.
Read the full article from Forbes here>
Don Peppers, leading marketing and customer strategist, discusses how ongoing technological innovation will make modern business models obsolete in less than a generation. Read the article here>
Pat McCaffrey, senior vice president of healthcare services, provides five suggestions of what insurers can do to better prepare for taking members through open enrollment. Read the full article from Managed Healthcare Executive here >