TeleTech Newsroom

TeleTech is a leading global provider of customer experience, engagement and growth solutions. Founded in 1982, the Company helps its clients acquire, retain and grow profitable customer relationships. Using customer-centric strategy, technology, processes and operations, TeleTech partners with business leadership across marketing, sales and customer care to design and deliver a simple, more human customer experience across every interaction channel.

Recent Press Releases

March 21, 2017 Give Customers Facts, Not Confusion

Learn how to fight back against customer confusion with content moderation strategies

March 16, 2017 TeleTech Named Gold Winner by Best in Biz Awards

Revana AQ360 (SM) Recognized as Best New Product Feature of the Year

March 15, 2017 TeleTech To Open New Customer Experience Center in Las Vegas, NV

Hundreds of New Customer Care Positions to Support Local Economy

February 28, 2017 TeleTech Awarded General Services Administration (GSA) Information Technology (IT) Schedule 70 Contract

TeleTech to provide Information Technology Professional Services

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TeleTech in the News

Work Full-Time From Home Or Manage A Remote Workforce? Here's How To Do It Right

Sarah Chouinard, director of talent acquisition delivery, explains how TeleTech attracts a more experienced workforce with higher employee engagement through its creative at-home work program. Read the article here.  

Build Value, Not Valuation, Within Your Company

Decision-making and planning strategies focused on the customer as the core of the business will drive exceptional value and company growth.
Read the article here >

TeleTech Acquisition of Atelka Signals Ongoing Interest in Northern Nearshore

Peter Ryan, a well-known CX expert and industry analyst, posted his positive commentary about TeleTech’s recent acquisition of Atelka and strengths of the Canadian market right now.
Read the article here>  

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TeleTech Overview Brochure

When everything is connected, how you connect is everything.
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Company Timeline

We have 30 plus years of innovation in customer engagement. See a timeline of our milestones.
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Awards & Recognition

Recognition from industry trade groups and others for the work that we do.
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TeleTech Foundation

The TeleTech Community Foundation exists to support our employees' desire to make an impact on one of society's most pressing issues – education.
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