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Client Story
Technology
Expert support and proactive solutions drive CX growth
Retail and eCommerce
Proactive partnership boosts CSAT at fast-growing startup
Gaming
TTEC helps strike the right balance of expert support, proactive solutions, and workforce improvements
$4.9 million annual savings unearthed for computer goods giant
Communication
Unwavering support in a fast-evolving industry
Media company slashes training time while elevating NPS
Retail Banking
Bank fulfills OCC regulatory directive in record time
Scoring better resolution rates with a deep dive into the customer journey
Expert lead qualifying and nurturing generates $6.5M in pipeline revenue
Overcome growing pains and jump-start sales with a unified inside sales approach
Hypergrowth and Startups
CX experts seamlessly maximize the customer experience for hypergrowth fitness brand
Transforming a frustrating member experience into a winning experience