Omnichannel Retail Playbook

 

 

eBook

 

The lines between digital and physical worlds are blurring – and customers are largely leading the movement.

Research shows that 85 percent of customers want retailers to do more to integrate their online and offline channels1.

While large-scale change is daunting, instead of mourning the decline of the traditional store experience, leading retailers are embracing new opportunities that combine the best of both worlds. In this eBook, discover three retail strategies to enable profitable growth in the combined physical/digital era, including:

  • Capitalize and expand on digital success
  • Leverage insights and best practices to optimize physical stores
  • Enable frictionless experiences and operational efficiencies across the enterprise
 

1. RetailNext

 

Yes, I want the eBook

 

REQUEST FREE CONSULTATION

or call +1.877.206.8119

 

SPOTLIGHT

NEWS & EVENTS
TeleTech Announces Second Quarter 2017 Financial Results
TeleTech Welcomes Jeff Marcoux as Vice President, Product Marketing

Customer Experience Solutions and Marketing Innovation Expert Bolsters Customer Experience and Service Design Acumen
Read press release

CONTACT US

Global Headquarters
9197 South Peoria Street
Englewood, Colorado, U.S.A.
80112-5833

Phone:
For General Inquiries
+1.800.TELETECH
(+1.800.835.3832)

Outside of the U.S. please
dial +1.303.397.8100

For more information about TeleTech services and solutions
dial +1.877.206.8119

Outside of U.S. please
dial +1.480.389.1436

 
TeleTech Community Foundation Announces Grant Awards for First Half of 2017
Employee Driven Foundation Supports More Than 30 Charities and Education Organizations in the Communities Where the Company Operates
TeleTech Schedules Third Quarter 2017 Earnings Release And Webcast Of Investor Conference Call
NEWS
NEWS