Lead Qualification Powers Performance

Our client, a large telecommunications and media company, was facing declining sales for its internet offerings. It needed a solution that could help it win over new customers, fast!

We provided our client insight into how its prospects were interacting with its brand online. Then, we fed the qualified leads and their interaction history over to the brand’s sales reps. It was everything the reps needed to drive smarter conversations, and close more sales.

The results were instantaneous:

Qualified sales leads increased by 66%

Cost per lead decreased by 40%

Conversion rates more than doubled


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TeleTech Announces Second Quarter 2017 Financial Results
TeleTech Welcomes Jeff Marcoux as Vice President, Product Marketing

Customer Experience Solutions and Marketing Innovation Expert Bolsters Customer Experience and Service Design Acumen
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Center Opening Marks Expansion into Third New Market This Year