Lead Qualification Powers Performance

Our client, a large telecommunications and media company, was facing declining sales for its internet offerings. It needed a solution that could help it win over new customers, fast!

We provided our client insight into how its prospects were interacting with its brand online. Then, we fed the qualified leads and their interaction history over to the brand’s sales reps. It was everything the reps needed to drive smarter conversations, and close more sales.

The results were instantaneous:

Qualified sales leads increased by 66%

Cost per lead decreased by 40%

Conversion rates more than doubled

 

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SPOTLIGHT

NEWS & EVENTS
Humanify™ Customer Engagement as a Service Now Available from TeleTech

Personalized, End-to-End Customer Engagement Delivered through Consulting, Technology and Operations - with humanity.Read press release

2017 Overall Best Customer Experience Organization Award Goes to TeleTech

Award Recognizes TeleTech as the Leader in Customer Experience and Engagement in Asia Pacific.Read press release

CONTACT US:

Global Headquarters
9197 South Peoria Street
Englewood, Colorado, U.S.A.
80112-5833
Phone:
+1 800 TELETECH (835 3832)

Outside of the U.S.
+1 303 397 8100

CONTACT US

Global Headquarters
9197 South Peoria Street
Englewood, Colorado, U.S.A.
80112-5833

Phone:
+1 800 TELETECH
(835 3832)

Outside of the U.S.
+1 303 397 8100

 
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