Categories
- Analytics
- Customer Experience
- Customer Service
- Learning
- Multichannel
- Sales and Marketing
- Social Media
- Strategy
- Technology
- TeleTech
Recent Posts
- Celebrating Our Clients’ Successes
- Are Mothers the All-Powerful Customers?
- Big Data’s Big Miss: Customer Strategy
- Google Glass: Transforming the Customer Experience
- Sales Coaching: Drive Improved Results by Focusing on the Customer
Archives
Blogs We Follow
- Ants Eye View
- Experience Matters (Bruce Temkin)
- Forrester Customer Experience
- Marketing Profs Blog
- MyCustomer.com
- Peppers and Rogers Group
Experience Matters: Data — The New Currency of Differentiation
Aug 2, 2012 by Mark Grindeland, Chief Marketing Officer at TeleTech in Customer Experience, Sales and Marketing, Strategy, TechnologyData is the lifeblood of a company. It’s what separates you from the competition. Are you using your data to compete effectively? TeleTech CMO Mark Grindeland discusses the importance of using data from an executive-level perspective.
By posting a comment, you agree to the terms of TeleTech’s On-line Privacy Policy