Philippines

 

 
 

Our teams work with more ANZ brands than any other customer experience provider.

18

delivery centres

50-350

FTE per centre

> 70%

NPS score

 
 

We manage 18 delivery centres across metro Manila and interior Philippines. Our centres are supported by two regional recruitment hubs, specially designed to attract the best talent for our clients.

Because of our strong market presence, we have earned a reputation as an ‘employer of choice’ in the Philippines. This means we can attract top-tier talent with deep knowledge across functions, including customer support, IT services, and sales. Over 90% of our centre employees are college educated.

From the start, our employees are immersed in Australia and New Zealand-specifc training courses. The courses are designed to teach them about any cultural differences, and help them learn how to drive improved customer satisfaction and sales from every customer interaction. The result is happy employees, engaged customers, and strong bottom line growth.

 
 

TeleTech’s Asia Pacific regional headquarters is located in Sydney, Australia.

Visit Our Asia Pacific Hub

Contact Information

5th Floor, Ecoplaza Building
2305 Chino Roces Avenue Extension
Makati City 1231
Philippines
Phone: + 63 2 902 7267