Philippines

 

Our teams work with more ANZ brands than any other customer experience provider.

18

delivery centres

50-350

FTE per centre

> 70%

NPS score

We manage 18 delivery centres across metro Manila and interior Philippines. Our centres are supported by two regional recruitment hubs, specially designed to attract the best talent for our clients.

Because of our strong market presence, we have earned a reputation as an ‘employer of choice’ in the Philippines. This means we can attract top-tier talent with deep knowledge across functions, including customer support, IT services, and sales. Over 90% of our centre employees are college educated.

From the start, our employees are immersed in Australia and New Zealand-specifc training courses. The courses are designed to teach them about any cultural differences, and help them learn how to drive improved customer satisfaction and sales from every customer interaction. The result is happy employees, engaged customers, and strong bottom line growth.

TeleTech’s Asia Pacific regional headquarters is located in Sydney, Australia.

Visit Our Asia Pacific Hub

Contact Information

5th Floor, Ecoplaza Building
2305 Chino Roces Avenue Extension
Makati City 1231
Philippines
Phone: + 63 2 902 7267

SPOTLIGHT

NEWS & EVENTS
TeleTech Announces Second Quarter 2017 Financial Results
TeleTech Welcomes Jeff Marcoux as Vice President, Product Marketing

Customer Experience Solutions and Marketing Innovation Expert Bolsters Customer Experience and Service Design Acumen
Read press release

CONTACT US

Global Headquarters
9197 South Peoria Street
Englewood, Colorado, U.S.A.
80112-5833

Phone:
For General Inquiries
+1.800.TELETECH
(+1.800.835.3832)

Outside of the U.S. please
dial +1.303.397.8100

For more information about TeleTech services and solutions
dial +1.877.206.8119

Outside of U.S. please
dial +1.480.389.1436

 
TeleTech Unveils New Customer Experience Innovation Lab at Las Vegas Center
Omnichannel Demonstration Environment Allows Clients to Rapidly Test, Iterate and Improve
TeleTech Opens New Humanify Customer Engagement Center in Temple, Texas
Center Opening Marks Expansion into Third New Market This Year
NEWS
NEWS